Workforce Systems Facilitator
At a glance
- Band
- Band 5
- Contract
- Fixed-term
- Pattern
- Full-time, Part-time
- Posted
- 11/09/2026
- Closes
- 24/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role involves maintaining, supporting, and developing workforce IT systems, including contracting, HR, payroll, rostering, and learning management systems. The successful candidate will work within the Workforce Team to ensure safe staffing, excellent patient care, and effective workforce planning. They will collaborate with internal stakeholders and the national NHS England implementation team on a significant system transformation programme. The position requires an analytical, organised individual with strong interpersonal skills to work in a dynamic environment.
Key responsibilities
- Maintain, support, and develop workforce IT systems including contracting, human resource systems, databases, payroll, rostering and learning management systems.
- Ensure the Trust delivers safe staffing, excellent patient care, and workforce planning.
- Provide excellent customer service whilst supporting all staff as users of workforce systems.
- Build relationships with key internal and external stakeholders.
- Work closely with UHS stakeholders and the national NHS England implementation team to deliver system transformation programmes.
Essential criteria
- Degree in mathematics, computing or information field or equivalent relevant proven knowledge and work based experience
- Minimum of 3 GCEs level C or higher including Mathematics and English Language
- Evidence of sustained and continued learning/professional development
- Proficient use of electronic contracting and human resources systems / databases, as systems' administrator/manager, including system configuration and significant knowledge of back end processes
- Proficient use of Learning Management Systems, as systems' administrator/manager, including system configuration and significant knowledge of back end processes
- Proficient use of Rostering systems, including rostering system's interfaces with other applications, , as systems' administrator/manager, including system configuration and significant knowledge of back end processes
- Proven customer facing support delivery, including via helpdesk, in a large complex organisation
- Proven experience of working to demanding and competing timetables with proven track record of meeting deadlines
- Providing IT Support and after implementation support
- Gathering, interpreting and mapping customer requirements to available systems
- Understanding of the principles of good communications, freedom of information and data protection legislation and FOI requests handling
- Proven experience of successful implementation of processes to manage and improve service and data quality
- Evidence of presenting complex information to internal and external groups in an understandable way
- Patients First
- Always Improving
- Working Together
- Good planning, analytical, administrative and numerate abilities
- Logical and structured application
- Good written and verbal communication to communicate highly complex information and processes clearly at all levels across the organisation
- Demonstrates attention to detail and accuracy throughout
- IT proficient
- Ability to develop skills to meet the needs of the team to include new processes and systems / reporting tools
- Good interpersonal skills with well-developed influencing and negotiating capability to persuade others to work to deadlines
- A flexible approach and the ability to work autonomously, seeking advice and referring when appropriate, as well as collaboratively within the team and across the organisation
- Ability to identify user issues quickly and within agreed timescales
- Calm, patient and dependable manner with a considered approach and responsible outlook
- Contributes to team goals
- Motivated self-starter able to take direction
Desirable criteria
- Recognised computing, project management, ITIL or customer service qualification
- Proven experience of extensive NHS trusts internal reporting
- Working knowledge of medical staff rostering systems
- Previous NHS Experience
- Proven knowledge and experience of NHS Banding and Organisational Structures
- Supporting educational IT systems
Useful to know
Agenda for Change 2024/25 pays Band 5 at £29,970 – £36,483 a year, across England.
This advert: £32,073 – £39,043 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 13d
Plenty of time to prepare a strong application.
Full advert · preview
University Hospital Southampton NHS Trust
Workforce Systems Facilitator
The closing date is 24 September 2026
Job summary
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Job Title: Workforce Systems Facilitator
Contract Type: Fixed term ( 12 months from start date)
Purpose for Fixed Term: Limited Term Project
Please be advised that this vacancy may close earlier than stated if we receive a large number of applications.
Main duties of the job
This is an exciting role within the Workforce Team which offers the opportunity to ensure the Trust delivers safe staffing, excellent patient care, workforce planning and providing excellent customer service whilst supporting all staff as users.
We need an approachable, analytical, quick thinking and well organised individual with excellent interpersonal communication skills who can work within a challenging dynamic and fast moving environment with critical deadlines. An ability to build relationships with key internal and external stakeholders is essential.
An individual who is proficient in maintaining, supporting and developing workforce IT systems including contracting, human resource systems, databases, payroll, rostering and learning management systems with their associated processes as required.
You will work closely with UHS stakeholders and th
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