Radiography Administration Assistant
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 10/09/2026
- Closes
- 17/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role involves providing comprehensive appointment booking and reception desk operations for the Radiology departments across Princess Royal University Hospital, Orpington Hospital, and Beckenham Beacon. The successful candidate will manage patient appointments, handle inquiries, and ensure efficient departmental flow. It requires proficiency in healthcare information systems, excellent communication skills, and the ability to work in a fast-paced environment. The post holder will prioritize patient needs while adhering to departmental protocols and national booking requirements.
Key responsibilities
- Welcome patients, staff, and visitors to the reception desk and handle all enquiries.
- Check and update personal details on the EPIC system when booking appointments or during patient attendance.
- Process all referral forms according to departmental policies and procedures.
- Answer and manage a high volume of calls via the call centre phone system.
- Make appointments using the EPIC System, adhering to RTT booking targets.
- Monitor patients in the waiting area and respond to their needs, alerting staff if assistance is required.
Essential criteria
- Educated to GCSE level to include Mathematics and English
- Proficient with Microsoft Office: Word/Excel/Outlook.
- Ability to handle patient data and information in a confidential and sensitive fashion.
- Must be able to adapt to a rapidly changing workload and direction.
- Administrative and Clerical experience
- Experience of dealing with the public
- Working to strict deadlines
- Excellent verbal and written communication skills.
- Excellent time management skills.
- Must be able to handle a diverse workload in both a busy administrative and clinical setting.
- Ability to work as part of a team.
- Calm and polite manner
Desirable criteria
- ICT Qualification or equivalent work based experience
- Knowledge of national DM01, RTT and cancer waiting time targets
- Understanding of medical terminology
- Experience of working within NHS.
- Experience of EPIC SYSTEMS
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £30,630 – £32,346 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 7d
Plenty of time to prepare a strong application.
Full advert · preview
King's College Hospital NHS Foundation Trust
Radiography Administration Assistant
The closing date is 17 September 2026
Job summary
We are seeking an enthusiastic, highly motivated, and organised individual to join our team as a Radiology Appointment Coordinator for a permanent , full time position. The successful candidate will have excellent communication skills, a professional and courteous manner, and the ability to remain calm under pressure. You will be supporting the extremely busy Radiology departments across the Princess Royal University Hospital, Orpington Hospital, and Beckenham Beacon with the expectation to cover
Main duties of the job
The post holder will be responsible for providing a comprehensive appointment booking service and organising reception desk operations to ensure that all radiology reception areas across three sites are run efficiently and effectively, in line with departmental protocols.
The successful candidate will prioritise patient needs while ensuring compliance with departmental procedures and national booking programme requirements. The role requires a thorough understanding of radiology investigations, healthcare information systems, and appointment booking processes.
The post holder must be proficient in all Microsoft Excel applications and demonstrate excellent interpersonal and communication skills. They must have the a
Join the community to read the full pack, responsibilities and person-specification in one place.
Your seat is reserved — activate it
CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.