Assistant Patient Pathway Coordinator (Ophthalmology - PCEU Windsor)
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Full-time, Flexible working
- Posted
- 02/09/2026
- Closes
- 17/09/2026
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Role summary
This is a fixed-term Assistant Patient Pathway Coordinator role in the Ophthalmology Department, covering maternity leave for 12 months. The post holder will manage patient pathways from referral to discharge, ensuring smooth progression and high patient satisfaction. They will act as a key administrative contact, supporting clinical and non-clinical staff within a multidisciplinary team. The role involves using IT systems and adhering to Standard Operating Procedures.
Essential criteria
- NVQ Level 3 in Business Administration/Customer Care or acquired equivalent experience
- GCSE or equivalent
- Previous Experience
- Experience of using of IT systems and patient data systems
- Experience of scheduling outpatient appointments and/or admissions
- Experience of working with patients and providing information regarding their appointments or treatment team
- Education/Qualifications
- NVQ Level 3 in Business Administration/Customer Care or acquired equivalent experience
- GCSE or equivalent
- Previous Experience
- Experience of using of IT systems and patient data systems
- Experience of scheduling outpatient appointments and/or admissions
- Experience of working with patients and providing information regarding their appointments or treatment team
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 5d ago · Closes in 11d
Plenty of time to prepare a strong application.
Full advert · preview
Royal Berkshire NHS Foundation Trust
Assistant Patient Pathway Coordinator (Ophthalmology - PCEU Windsor)
The closing date is 17 September 2026
Job summary
PLEASE NOTE: PREVIOUS APPLICANTS NEED NOT REAPPLY
Band 3 Assistant Patient Pathway Coordinator(CAT Team 2 - Ophthalmology - PCEU Windsor)
This is a fixed-term post for 12 months to cover maternity leave.
This post is based at Prince Charles Eye Unit, King Edward VII Hospital, St Leonards Road, Windsor, SL4 3DP - and attracts a Fringe payment of 5% of gross basic salary.
An exciting opportunity has arisen for an Assistant Patient Pathway Coordinator (APPC) to join our Clinical Administration Team in the Ophthalmology Department.
We are looking for a candidate who can provide support to clinical and non-clinical staff.
You will be a point of contact for administrative issues relating to patients' pathway of care, working as part of a multidisciplinary team and will provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.
Main duties of the job
You will ensure high levels of patient and clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact.
You will provide a consistent approach across the Trust, using Standard Operating Procedures (SOPs) to ensure that f
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