Ophthalmology Booking Clerk
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 11/09/2026
- Closes
- 16/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This permanent role is for an Ophthalmology Booking Clerk within the Division of Surgery, primarily based in Ty Gwent, Cwmbran. The post holder will provide administrative and clerical support to the Ophthalmology service, focusing on booking outpatient appointments and day case treatments. Key responsibilities include handling GP and patient queries, making appointments, and ensuring access targets are met to reduce waiting times. The role requires an organised, enthusiastic, and self-motivated individual with strong team leadership skills.
Essential criteria
- Education & Training
- Previous clerical experience or similar
- Able to follow instructions
- Good communication skills Polite and professional telephone manner Ability to prioritise workload and achieve targets within given deadlines Ability to establish good working relationships with managers, clinicians, clerical staff at all levels Ability to work flexibly either as part of a team or using ones own initiative
- Qualities
- Ability to work and problem solve under pressure whilst achieving targets Willingness to work under direction but also a self-starter Demonstrate a commitment to achieving high quality standards of work Flexible to the needs of the service and determined. Accurate/Methodical in all aspects of work
- Education
- Education & Training
- Previous clerical experience or similar
- Able to follow instructions
- Good communication skills Polite and professional telephone manner Ability to prioritise workload and achieve targets within given deadlines Ability to establish good working relationships with managers, clinicians, clerical staff at all levels Ability to work flexibly either as part of a team or using ones own initiative
- Qualities
- Ability to work and problem solve under pressure whilst achieving targets Willingness to work under direction but also a self-starter Demonstrate a commitment to achieving high quality standards of work Flexible to the needs of the service and determined. Accurate/Methodical in all aspects of work
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £26,813 – £27,890 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 5d
Plenty of time to prepare a strong application.
Full advert · preview
Aneurin Bevan University Health Board
Ophthalmology Booking Clerk
The closing date is 16 September 2026
Job summary
The post sits within the Division of Surgery and will initially be allocated to the Ophthalmology Directorate. The post holder will later be allocated on a needs basis to support other directorates within the Division, according to operational priorities and service requirements.
We are looking for an organised, enthusiastic individual who is self-motivated and has strong team leadership skills. The post holder will play a key part in delivering our transformation plans for Ophthalmology Service.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
This role is a permanent role, it is primarily based in Ty Gwent, Cwmbran but could request to cover pan Gwent area.
Main duties of the job
The post holder will provide administrative and clerical support to the Ophthalmology service within theSurgical Division. The post holder is a key member of the team, working closely with the wider Ophthalmology service on the business management of the service.
To provide support to the management team and its clinicians to deliver outstanding service delivery and organisational performance. This includes working with others, to develop practical service planning delivery that supports improvements in
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