Content Officer (Patient Information)
At a glance
- Band
- Band 5
- Contract
- Fixed-term
- Pattern
- Part-time
- Posted
- 18/09/2026
- Closes
- 22/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role involves joining the user experience and insights team to ensure patients and families receive accurate, inclusive, and easy-to-understand information. You will draft and edit patient information for various platforms, coordinate translations and accessible formats, and support patient involvement activities. The position requires strong writing, editing, and proofreading skills, along with the ability to manage competing priorities and build relationships. It's an opportunity to use communication and coordination skills to improve patient care within a collaborative team.
Essential criteria
- Bachelor's degree or equivalent experience.
Desirable criteria
- Relevant professional qualifications, for example some content/user insights training.
- Good track record in creating and editing content
- Experience of editing and excellent understanding of grammar and punctuation
- Proven ability to support effective content projects.
- NHS or private health experience
- Experience of user insights, focus groups, or working in a way that's focused on the needs of the user
- Patient information experience.
- Skills / knowledge / abilities
- Proficient in the use of Microsoft Word, PowerPoint, Excel, Project for the Web and other relevant programmes and software
- Ability to organise and prioritise own workload, working to deadlines
- Experience of planning and project management
- Administration skills, for example updating and maintaining a database.
- Education / qualifications
- Bachelor's degree or equivalent experience.
- Relevant professional qualifications, for example some content/user insights training.
- Good track record in creating and editing content
- Experience of editing and excellent understanding of grammar and punctuation
- Proven ability to support effective content projects.
- NHS or private health experience
- Experience of user insights, focus groups, or working in a way that's focused on the needs of the user
- Patient information experience.
- Skills / knowledge / abilities
- Proficient in the use of Microsoft Word, PowerPoint, Excel, Project for the Web and other relevant programmes and software
- Ability to organise and prioritise own workload, working to deadlines
- Experience of planning and project management
- Administration skills, for example updating and maintaining a database.
Useful to know
Agenda for Change 2024/25 pays Band 5 at £29,970 – £36,483 a year, across England.
This advert: £38,488 – £46,852 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 4d
Plenty of time to prepare a strong application.
Full advert · preview
Imperial College Healthcare NHS Trust
Content Officer (Patient Information)
The closing date is 22 September 2026
Job summary
We're looking for a content officer to join our user experience and insights team at Imperial College Healthcare NHS Trust. In this role, you'll help us ensure that patients and families using our services receive information that is accurate, inclusive and easy to understand.
Working with colleagues across the Trust, you will draft and edit patient information for our website, leaflets and letters. You will help coordinate translation and accessible formats, support patient and user involvement activities, and organise the processes that keep our information accurate and up to date.
You will have strong writing, editing and proofreading skills, with an excellent understanding of grammar and punctuation. You will be able to organise competing priorities, meet deadlines and build effective relationships with a wide range of colleagues and stakeholders.
This is an opportunity to use your communication and coordination skills to make a practical difference to patient care. You will join a collaborative team committed to creating information and services around the needs of our diverse communities.Join us and help make healthcare information clearer, more accessible and more useful for everyone.
Main duties of the job
Responsibilities incl
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