Waiting List Administrative Assistant
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Full-time
- Posted
- 14/09/2026
- Closes
- 28/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role involves assisting the Waiting List Coordinator with the day-to-day management of inpatient waiting lists and theatre lists. The postholder will use multiple system applications, manage emails and phone calls, and act as the main point of contact for patients and staff. It requires independent work within the Waiting List team, effective communication, and good keyboard skills. The position is crucial for ensuring accurate data entry and timely patient communication regarding surgical procedures.
Essential criteria
- Educated to GCSE level including English and maths or equivalent
Desirable criteria
- experience of NHS/ healthcare environment
- Experiance
- Previous experience in a waiting list office
- Recent experience working within an NHS administrate environment following set standards and procedures
- Communication
- Ability to communicate professionally and effectively at all times -by telephone, in writing or face to face
- Ability to work as part of a team
- Previous experience in a waiting list office
- skills and knowledge
- strong customer service skills.
- maintain accuracy and attention to detail and a high level of concentration
- knowledge of IPM and ICE packages
- Knowledge of medical terminology
- Personal skills
- Demonstrates time management skills
- demonstrates a flexible approach to work
- physical / mental effort
- resilience to work place pressure - ability to prioritise and meet deadlines
- Educated to GCSE level including English and maths or equivalent
- experience of NHS/ healthcare environment
- Experiance
- Previous experience in a waiting list office
- Recent experience working within an NHS administrate environment following set standards and procedures
- Communication
- Ability to communicate professionally and effectively at all times -by telephone, in writing or face to face
- Ability to work as part of a team
- Previous experience in a waiting list office
- skills and knowledge
- strong customer service skills.
- maintain accuracy and attention to detail and a high level of concentration
- knowledge of IPM and ICE packages
- Knowledge of medical terminology
- Personal skills
- Demonstrates time management skills
- demonstrates a flexible approach to work
- physical / mental effort
- resilience to work place pressure - ability to prioritise and meet deadlines
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Bedfordshire Hospitals NHS Foundation Trust
Waiting List Administrative Assistant
The closing date is 28 September 2026
Job summary
The postholder is responsible for assisting the Waiting List coordinator in the day-to-day coordination of inpatient waiting lists and theatre lists using multiple system applications, managing emails and phones calls in a timely manner. This requires the postholder to be the main point of contact for patients and staff at all levels. The postholder will be required to work independently as well as within the Waiting List team. Effective communication and good keyboard skills are essential for this post
Main duties of the job
Using Trust Systems on a daily basis, the postholder will be required to interpret and input data promptly and accurately, Additional duties will include telephone contact with patients, their relatives, and a broad range of staff across both the organisation, and our partner providers,
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wel
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