Pathway Coordinator
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time
- Hours / week
- 37.5
- Posted
- 04/09/2026
- Closes
- 18/09/2026
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Role summary
This is a full-time permanent Band 4 Pathway Coordinator role within the North Cumbria Community Treatment Team Administration. The successful candidate will support the clinical team in meeting targets and clinical standards, manage administrative functions, and monitor performance. This role requires a proactive approach, experience in developing and managing systems, and the ability to work autonomously within a transforming service. Travel around North Cumbria sites is necessary.
Essential criteria
- OCR/RSA Level 3 qualification or equivalent in Word/Text Processing
- General level of education to O-Level/ GCSE or equivalent
Desirable criteria
- Audio-typing qualification
- NVQ Level 3 or QCF Level 3 in Customer Care (or equivalent)
- NVQ Level 3 or QCF Level 3 in Business Administration (or equivalent)
- Knowledge and Experience
- Word/text processing skills, OCR/RSA Level 3 qualification (or the equivalent) plus relevant experience Audio Typing qualification or demonstrable equivalent experience
- Working knowledge of Microsoft applications, including e-mail communication
- Ability to maintain and update Patient Information Systems e.g. RiO
- Knowledge and understanding of relevant clinical terminology (gained through relevant qualification and/or experience)
- Good working knowledge of office procedures
- Knowledge of NHS procedures and Policies
- Previous NHS administrative experience
- Experience of data collection and analysis
- Good organisational and planning skills
- Knowledge and understanding of relevant clinical terminology (gained through relevant qualification and/or experience)
- Working knowledge of CPA, Mental Health Act and Safeguarding documentation and procedures
- Experience using stock ordering systems and petty cash systems
- Skills and Competencies
- Excellent communication and interpersonal skills, both verbal and written
- Note-taking skills
- Shorthand skills
- Additional Requirements
- Able to meet the mobility requirements of the post
- Education and Qualification
- OCR/RSA Level 3 qualification or equivalent in Word/Text Processing
- General level of education to O-Level/ GCSE or equivalent
- Audio-typing qualification
- NVQ Level 3 or QCF Level 3 in Customer Care (or equivalent)
- NVQ Level 3 or QCF Level 3 in Business Administration (or equivalent)
- Knowledge and Experience
- Word/text processing skills, OCR/RSA Level 3 qualification (or the equivalent) plus relevant experience Audio Typing qualification or demonstrable equivalent experience
- Working knowledge of Microsoft applications, including e-mail communication
- Ability to maintain and update Patient Information Systems e.g. RiO
- Knowledge and understanding of relevant clinical terminology (gained through relevant qualification and/or experience)
- Good working knowledge of office procedures
- Knowledge of NHS procedures and Policies
- Previous NHS administrative experience
- Experience of data collection and analysis
- Good organisational and planning skills
- Knowledge and understanding of relevant clinical terminology (gained through relevant qualification and/or experience)
- Working knowledge of CPA, Mental Health Act and Safeguarding documentation and procedures
- Experience using stock ordering systems and petty cash systems
- Skills and Competencies
- Excellent communication and interpersonal skills, both verbal and written
- Note-taking skills
- Shorthand skills
- Additional Requirements
- Able to meet the mobility requirements of the post
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 3d ago · Closes in 12d
Plenty of time to prepare a strong application.
Full advert · preview
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Pathway Coordinator
The closing date is 18 September 2026
Job summary
North Cumbria Community Treatment Team (CTT) Administration Team
An opportunity has arisen for a full-time (37.5 hours per week) permanent Band 4 administrator to join our transforming team in North Cumbria as a Pathway Coordinator.
Travel will be necessary for this role around other North Cumbria sites so the post holder must be able to meet the mobility requirements of the role.
We are seeking someone who has an interest supporting the clinical team in ensuring they meet targets and clinical standards in a timely manner. The successful applicant will need a proactive innovative approach and have experience of developing and managing systems.
This is a very busy service, and the post holder would be responsible for the administrative function within this service. The successful candidate will work alongside our leadership team to ensure that the service runs efficiently, performance targets are monitored and processes are followed.
This post could provide an ideal development opportunity for an existing NHS employee looking to develop further administrative and pathway coordination skills working autonomously within an exciting, transforming service. The post will provide training and development opportunities.
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