NHS 111 Health Advisor - Croydon
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Part-time
- Hours / week
- 37.5
- Posted
- 21/09/2026
- Closes
- 28/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
The London Ambulance Service is seeking NHS 111 Health Advisors to join their team in Croydon. This role involves handling urgent and non-urgent calls, assessing patient needs, and providing guidance according to established protocols. You will accurately record patient information, manage sensitive data, and communicate empathetically with callers. The position requires working various shifts, including evenings, weekends, and overnights, with training provided in Barking.
Essential criteria
- Minimum of 5 GCSEs (one of which must be English Language)/NVQ level 3 or equivalent
- Qualifications, Accreditations, Education
- Minimum of 5 GCSEs (one of which must be English Language)/NVQ level 3 or equivalent
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 7d
Plenty of time to prepare a strong application.
Full advert · preview
London Ambulance Service NHS Trust
NHS 111 Health Advisor - Croydon
The closing date is 28 September 2026
Job summary
Do you want to make a difference?
Do you like working as part of a supportive and motivated team?
Would you like to develop your career with the London Ambulance Service?
Would you like generous NHS Benefits for shopping , outings and holidays; 27 annual leave days (plus 8 days bank holiday) and NHS Pension?
If you answered yes to these questions, then this is your chance to come along and join our 111 Health advisor team!
The London Ambulance Service 111 team welcomes candidates with excellent customer service skills , enjoys working as part of a team and is motivated to help people.
Shift patterns/hours available:
Evenings and Weekends - 30 and 37.5 hours p/w. You must be able to work between 16:00 to 02:00 on Weekdays (Monday to Friday) and between 06:00-02:00 on Weekends (Saturday and Sunday). You will also be required to work 2.5 weekends out of 4.
Weekend Only - Only 15 hour p/w. You must be able to work anytime between 06:00 to 02:00 every weekend (Saturday and Sunday)
Overnight - 37.5 hours p/w only. You must be able to work between the hours of 20:00 to 08:00 throughout the week.(Monday to Sunday) and you will be required to work 2.5 weekends out of 4.
For more information on our 111 Health Advisor ro
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