Ambulance Care Assistant (Relief) - Stevenage, Hertfordshire
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 07/09/2026
- Closes
- 21/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role involves transporting non-urgent patients to and from healthcare facilities and private residences. You will provide professional and caring assistance, often working in a team of two or independently. The position requires a full UK manual car driving licence and involves a three-week paid training course. You will be based at Stevenage Ambulance Station and must live within 60 minutes of the base.
Essential criteria
- Full car driving licence (max 6 penalty points on licence or clean if licence is obtained within two years of application).
- Literate and numerate to Trust tested level
Desirable criteria
- C1 category licence.
- Maths and English GCSE grade C or above or equivalent.
- Advanced Driving certification.
- Knowledge, Experience & Skills
- Experience of dealing with people, demonstrating sound customer care skills.
- Experience of working in a fast-paced environment, and ability to remain calm and professional
- Experience of working to deadlines and in time frames
- Awareness of Safeguarding Policy and Procedures.
- Previous work in a caring profession.
- Knowledge of Patient Transport Services
- IT literate.
- Full car driving licence (max 6 penalty points on licence or clean if licence is obtained within two years of application).
- Literate and numerate to Trust tested level
- C1 category licence.
- Maths and English GCSE grade C or above or equivalent.
- Advanced Driving certification.
- Knowledge, Experience & Skills
- Experience of dealing with people, demonstrating sound customer care skills.
- Experience of working in a fast-paced environment, and ability to remain calm and professional
- Experience of working to deadlines and in time frames
- Awareness of Safeguarding Policy and Procedures.
- Previous work in a caring profession.
- Knowledge of Patient Transport Services
- IT literate.
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
East of England Ambulance Service
Ambulance Care Assistant (Relief) - Stevenage, Hertfordshire
The closing date is 21 September 2026
Job summary
We are currently looking for enthusiastic and passionate Ambulance Care Assistants to transport our patients who are frail or need specialist assistance being taken to and from appointments at hospitals, treatment centres and other similar facilities.
If you have experience of caring for people with proven customer care and communication skills with the public, then we would like to hear from you!
You will need to be flexible, adaptable, and at times, discreet. A good sense of humour and local knowledge of the area you are applying to work in will also be an advantage.
Please ensure that your application relates to the essential criteria in the person specification.
Applications for this vacancy will be required to work across Hertfordshire and based at Stevenage Ambulance Station. Please also be aware that you must live within 60 minutes of the base station.
Applicants who have not been successful within the last 3 months need not apply unless they can demonstrate suitable changes.
Every day is different as an ACA and you could really make a difference to our patients.
Find out more via NHS Health Careers or contact the Manager via the details at the bottom of the page
Main duties of the job
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