Band 3 Ward Service Coordinator - Neonatal Unit
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Part-time, Flexible working
- Posted
- 11/09/2026
- Closes
- 20/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role is for a Ward Services Coordinator in the Neonatal Unit at University Hospitals Birmingham NHS Foundation Trust, with positions available at Heartlands and Good Hope Hospitals. The coordinator ensures clinical teams have necessary equipment, supplies, and resources, including managing stock, maintaining equipment, and organizing documentation and medicines. The role supports the wellbeing of newborn babies and their families by keeping the neonatal units running smoothly. It requires an organized, reliable, and physically active individual passionate about service delivery.
Essential criteria
- * Evidence of Level 2 on both Maths & English qualifications ( CSE Grade 1/ GCSE Grades 4-9 or A* -C / Level 2 Functional Skills / O Level grade A-C / Level 2 National Certificate / Level 2 National Diploma / Level 2 ESOL )
- * Evidence of completion of Level 3 Qualification or above in Health /Social Care or Hospitality & Catering ( BTEC/ CACHE Level 3 Award / Level 3 Certificate or Diploma ) or 2 A levels or equivalent experience of working in the NHS in a patient/public facing role in health / care or hospitality & catering
- * Evidence of completion of training associated with employment in a role associated with health / care /hospitality or catering i.e. :Customers service/ Food Hygiene /Care Certificate/ Health & Safety i.e. COSHH
- * Evidence of completion of "in house" training associated with employment, via on-line training platforms, Moodle, in house training etc.
- * Considerable experience of working in a health/ care role or hospitality/ catering role which is customer facing in an NHS or health / care provider role as part of a multi-disciplinary
- team
- * Experience of undertaking audit of stock and replenishment of supplies
- * Can demonstrate understanding of the roles which make up the team of health and care staff within a hospital setting
- * Can demonstrate understanding of the following :
- o Health & Safety
- o Infection prevention control practice
- o Food hygiene practice /standards
- o Moving and handling
- o Customer service /care skills
- * Can demonstrate awareness and understanding of how they may be exposed to distressing situations associated with hospital patient care
- * Can demonstrate understanding of how this role contributes to patient health and wellbeing
- * Can demonstrate understanding of Equality , diversity and inclusion and how this relates to this role
- * Can demonstrate an understanding of Safeguarding and how this relates to the role
- * Can demonstrate how data protection and confidentiality relate to the role
- * Understands and supports ward / service routine and structures.
- * Participates in training associated with the role.
- * Supports / trains and educates new staff on the role / duties associated with the role.
- * Evidence of Level 2 on both Maths & English qualifications ( CSE Grade 1/ GCSE Grades 4-9 or A* -C / Level 2 Functional Skills / O Level grade A-C / Level 2 National Certificate / Level 2 National Diploma / Level 2 ESOL )
- * Evidence of completion of Level 3 Qualification or above in Health /Social Care or Hospitality & Catering ( BTEC/ CACHE Level 3 Award / Level 3 Certificate or Diploma ) or 2 A levels or equivalent experience of working in the NHS in a patient/public facing role in health / care or hospitality & catering
- * Evidence of completion of training associated with employment in a role associated with health / care /hospitality or catering i.e. :Customers service/ Food Hygiene /Care Certificate/ Health & Safety i.e. COSHH
- * Evidence of completion of "in house" training associated with employment, via on-line training platforms, Moodle, in house training etc.
- * Considerable experience of working in a health/ care role or hospitality/ catering role which is customer facing in an NHS or health / care provider role as part of a multi-disciplinary
- team
- * Experience of undertaking audit of stock and replenishment of supplies
- * Can demonstrate understanding of the roles which make up the team of health and care staff within a hospital setting
- * Can demonstrate understanding of the following :
- o Health & Safety
- o Infection prevention control practice
- o Food hygiene practice /standards
- o Moving and handling
- o Customer service /care skills
- * Can demonstrate awareness and understanding of how they may be exposed to distressing situations associated with hospital patient care
- * Can demonstrate understanding of how this role contributes to patient health and wellbeing
- * Can demonstrate understanding of E
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 0d ago · Closes in 10d
Plenty of time to prepare a strong application.
Full advert · preview
University Hospitals Birmingham NHS Foundation Trust
Band 3 Ward Service Coordinator - Neonatal Unit
The closing date is 20 September 2026
Job summary
Make Your Passion and Career Come Together
Become a Ward Services Coordinator in Neonates at UHB and see how your contribution, makes a difference every single day
This is an exciting opportunity to join our dedicated Neonatal team, helping protect and support some of our most vulnerable patients -- newborn babies requiring specialist care.
We are recruiting 3 Coordinators at Heartlands Hospital and 1 Coordinator at Good Hope Hospital.
As a Ward Services Coordinator, you have a vital role, ensuring our clinical teams have the equipment, supplies and resources they need to deliver outstanding care. From managing stock levels and maintaining equipment to organising documentation, milk supplies and the safe storage of medicines, your contribution will directly support the wellbeing of babies and their families.
We are looking for individuals who are organised, reliable, physically active and passionate about delivering an excellent service. You'll work alongside a friendly, skilled team and collaborate closely with existing Ward Services Coordinators to keep our neonatal units running smoothly.
Full-time and part-time opportunities are available, Monday to Sunday.
If you thrive in a busy environment, communicate effecti
Join the community to read the full pack, responsibilities and person-specification in one place.
Your seat is reserved — activate it
CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.