Clerical Officer
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 15/09/2026
- Closes
- 29/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This Clerical Officer role supports Palliative Care and Acute Oncology clinical teams at Royal Liverpool Hospital and other sites. The post holder will manage referrals, enquiries, and clinical information accurately and efficiently. It requires excellent communication, organisational, and prioritisation skills within a busy administrative team, maintaining confidentiality and professionalism.
Essential criteria
- NVQ 3 or equivalent in relevant area
Desirable criteria
- Previous NHS Experience
- Knowledge of the NHS - IPM, ICE, Choose & Book systems
- NVQ 3 or equivalent in relevant area
- Previous NHS Experience
- Knowledge of the NHS - IPM, ICE, Choose & Book systems
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Liverpool University Hospitals NHS Foundation Trust
Clerical Officer
The closing date is 29 September 2026
Job summary
The post will be based primarily at the Royal Liverpool Hospital and will support services delivered across Liverpool University Hospitals sites, including Aintree and Woodlands Hospice. The successful candidate will be responsible for ensuring that referrals, enquiries and clinical information are managed accurately, efficiently and in accordance with Trust procedures.
The post holder will need to work effectively as part of a busy administrative team, demonstrating excellent communication, organisational and prioritisation skills. The post holder will be expected to maintain confidentiality, exercise discretion and communicate professionally and sensitively with patients, relatives, carers and colleagues.
Main duties of the job
Provide comprehensive administrative and clerical support to the Palliative Care and Acute Oncology clinical teams.
Act as a point of contact for telephone and email enquiries, ensuring that queries are managed professionally and escalated where appropriate.
Coordinate and process referrals, ensuring that information is recorded accurately and communicated to clinical colleagues in a timely manner.
Enter, maintain and update patient and service information using relevant Trust systems and Microsoft Office application
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