Health and Social Care Coordinator
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time, Part-time
- Posted
- 01/09/2026
- Closes
- 07/09/2026
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Role summary
This role involves acting as a single point of contact for community health and social care referrals. You will undertake assessments, apply Care Act eligibility criteria, identify risks, and provide advice and signposting. The position also requires developing support plans and acting as a Keyworker. Applicants should have excellent communication and IT skills, a good understanding of the Care Act, and experience in a health and social care setting.
Essential criteria
- GCSE grade C or above
- Evidence of consistent pattern of learning from education, training and experience
- To have a level 4 in health & Social Care/or on appointment to commence the qualification within the HSCC role
- Understanding of basic human needs - physical, emotional, health and social
Desirable criteria
- NVQ/CQF in social/health care
- Knowledge and experience
- Awareness of Care Act 2014 legislation
- Assessment & Care Management Process, policies and standards
- Effective in using multiple data base computer systems
- Customer care experience
- Evidence of risk assessment training/awareness
- Use of recognised NHS or Social Care IT packages
- Specific Skills
- Recent experience working in a health or social care setting with patient contact
- [contact details removed] working
- Proven interpersonal & Communication skills for effective working with Customers, Carers & other professionals
- Calm and polite when meeting conflicting deadlines in crisis situations
- A Self awareness of own strengths and limitations
- Able to demonstrate good coordination
- Good organising skills with the ability to use time effectively and prioritise work
- Demonstrate an ability to undertake duties with greater autonomy and accountability
- Effective working as individual but also as part of larger team
- Evidence of continued personal learning and development
- Willingness to undertake training to develop within role
- Commitment to antidiscriminatory practices and compliance with the Equal Opportunities Policy
- Evidence of undertaking holistic assessment of person's needs, commissioning, care planning and reviewing services
- Qualifications and training
- GCSE grade C or above
- Evidence of consistent pattern of learning from education, training and experience
- To have a level 4 in health & Social Care/or on appointment to commence the qualification within the HSCC role
- Understanding of basic human needs - physical, emotional, health and social
- NVQ/CQF in social/health care
- Knowledge and experience
- Awareness of Care Act 2014 legislation
- Assessment & Care Management Process, policies and standards
- Effective in using multiple data base computer systems
- Customer care experience
- Evidence of risk assessment training/awareness
- Use of recognised NHS or Social Care IT packages
- Specific Skills
- Recent experience working in a health or social care setting with patient contact
- [contact details removed] working
- Proven interpersonal & Communication skills for effective working with Customers, Carers & other professionals
- Calm and polite when meeting conflicting deadlines in crisis situations
- A Self awareness of own strengths and limitations
- Able to demonstrate good coordination
- Good organising skills with the ability to use time effectively and prioritise work
- Demonstrate an ability to undertake duties with greater autonomy and accountability
- Effective working as individual but also as part of larger team
- Evidence of continued personal learning and development
- Willingness to undertake training to develop within role
- Commitment to antidiscriminatory practices and compliance with the Equal Opportunities Policy
- Evidence of undertaking holistic assessment of person's needs, commissioning, care planning and reviewing services
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £39,043 — outside the standard scale; check for HCAS/London weighting.
Posted 6d ago · Closes in 1d
Applications close soon — apply now if this is a fit.
Full advert · preview
Torbay and South Devon NHS Foundation Trust
Health and Social Care Coordinator
The closing date is 07 September 2026
Job summary
The Torbay Adult Health and Social Care Team is recruiting Health and Social Care Co-ordinators to work Monday to Friday between 8am and 6pm, with some weekend and bank holiday working. Hours and working patterns can be discussed at interview.
The role involves acting as a single point of contact for community health and social care referrals, undertaking assessments, applying Care Act eligibility criteria, identifying risks, providing advice and signposting, developing support plans, and acting as a Keyworker.
Applicants should have excellent communication and IT skills, a good understanding of the Care Act and eligibility criteria, and experience working within a health and social care setting. The ability to prioritise workloads and produce clear, accurate records and reports is essential.
Please note:
We welcome applications from candidates who do not yet hold a relevant Health and Social Care qualification. Successful applicants may be appointed to a Band 4 developmental position , with full support to achieve the required qualification and competencies. Once these requirements have been successfully completed, the post holder will progress to a Band 5 role .
Main duties of the job
- To provide a consistent
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