Team Administrator - Gloucester Crisis Team
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Hours / week
- 37.5
- Posted
- 03/09/2026
- Closes
- 18/09/2026
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Role summary
This is a permanent, full-time Team Administrator role within the Gloucester Crisis Team. The post holder will be responsible for general administrative duties, including minute-taking, processing referrals, and supporting the Team Manager and Clinicians. It involves using patient computer systems like RiO and handling calls for the Crisis Team. The role requires a 'can do' attitude and competent working knowledge of Microsoft Office packages.
Essential criteria
- GCSE level grade C education or equivalent Good literacy and numeracy skills
- NVQ Level 2 in administration or equivalent experience
- Word Processing/Typing e.g. RSA II or equivalent
Desirable criteria
- NVQ Level 3 in administration or equivalent
- Minute taking
- Shorthand
- LENGTH AND / OR NATURE OF EXPERIENCE
- Proven experience of unsupervised administrative work in a busy office environment
- Experience of using customer/patient information system
- Experience of accurate Data Inputting and Retrieval
- Experience of maintaining a comprehensive, logical computerised filing system
- Experience in information analysis and provision of statistical reports
- Touch typing
- Audio/digital typing
- Diary management
- Previous experience of working within the NHS
- Previous experience of working within mental health
- GCSE level grade C education or equivalent Good literacy and numeracy skills
- NVQ Level 2 in administration or equivalent experience
- Word Processing/Typing e.g. RSA II or equivalent
- NVQ Level 3 in administration or equivalent
- Minute taking
- Shorthand
- LENGTH AND / OR NATURE OF EXPERIENCE
- Proven experience of unsupervised administrative work in a busy office environment
- Experience of using customer/patient information system
- Experience of accurate Data Inputting and Retrieval
- Experience of maintaining a comprehensive, logical computerised filing system
- Experience in information analysis and provision of statistical reports
- Touch typing
- Audio/digital typing
- Diary management
- Previous experience of working within the NHS
- Previous experience of working within mental health
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 4d ago · Closes in 12d
Plenty of time to prepare a strong application.
Full advert · preview
Gloucestershire Health and Care NHS Foundation Trust
Team Administrator - Gloucester Crisis Team
The closing date is 18 September 2026
Job summary
We love what we do and we think you will, too! This role is offered on a permanent basis. The hours are full-time, 37.5 hours per week.
At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people's own homes and in a range of other locations across the county.
We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking 'what matters to you'.
We're passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.
This is an exciting and varied opportunity to join our Gloucester Crisis Team at Pullman Place Gloucester, as a Full Time Team Administrator for the Gloucester Crisis Team.
If you have a 'can do' attitude, and enjoy building good working relationships, we welcome your application.
The post holder must possess a competent working knowled
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