Community Support Worker
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 26/08/2026
- Closes
- 09/09/2026
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Role summary
This role is for a Community Support Worker within the Teignbridge Crisis Resolution Home Treatment Team (CRHTT). The team provides intensive community-based treatment as an alternative to inpatient admission, operating 24/7. The post holder will be an active member of the multidisciplinary team, delivering person-centred support and interventions for individuals experiencing mental health crises. Key responsibilities include providing practical and emotional support, assisting in crisis de-escalation, and maintaining accurate records.
Essential criteria
- Previous employment / experience of working with people in a caring situation or previous experience working in a different role within mental health services
- Extensive experience of working within Mental Health settings. Experience of delivering crisis interventions
- Awareness of safeguarding principles.
- Experience of working within a MDT.
- Excellent IT skills
- Experience of working autonomously.
- Experience of monitoring Physical Health
Desirable criteria
- Experience of working within psychiatric inpatient environments. Experience of working within Crisis Services
- Mobility
- This role involves frequent travel across Devon, including to locations not well served by public transport. Applicants must be able to meet these travel requirements reliably. Access to suitable transport will be necessary and candidates will need to independently use appropriate arrangements (e.g. access to a vehicle).
- Knowledge & Skills
- Able to plan work, time management, completing records and recording observations etc.
- To take leadership and direction from qualified staff.
- To participate in unsupervised tasks and provide accurate feedback to relevant parties.
- Ability and awareness to maintain personal boundaries
- Problem Solving Skills
- Ability to travel to multiple locations (as required) throughout the trust.
- To complete the Care Certificate within the first 6 months of employment unless already obtained or evidence of equivalent agreed and signed off by the appointing manager at interview.
- Basic Education
- NVQ level 3, QCF Level 3 in Health and Social Care or equivalent qualification.
- Qualified in Phlebotomy
- Other evidence of training or development relevant to working within a mental health setting.
- Previous employment / experience of working with people in a caring situation or previous experience working in a different role within mental health services
- Extensive experience of working within Mental Health settings. Experience of delivering crisis interventions
- Awareness of safeguarding principles.
- Experience of working within a MDT.
- Excellent IT skills
- Experience of working autonomously.
- Experience of monitoring Physical Health
- Experience of working within psychiatric inpatient environments. Experience of working within Crisis Services
- Mobility
- This role involves frequent travel across Devon, including to locations not well served by public transport. Applicants must be able to meet these travel requirements reliably. Access to suitable transport will be necessary and candidates will need to independently use appropriate arrangements (e.g. access to a vehicle).
- Knowledge & Skills
- Able to plan work, time management, completing records and recording observations etc.
- To take leadership and direction from qualified staff.
- To participate in unsupervised tasks and provide accurate feedback to relevant parties.
- Ability and awareness to maintain personal boundaries
- Problem Solving Skills
- Ability to travel to multiple locations (as required) throughout the trust.
- To complete the Care Certificate within the first 6 months of employment unless already obtained or evidence of equivalent agreed and signed off by the appointing manager at interview.
- Basic Education
- NVQ level 3, QCF Level 3 in Health and Social Care or equivalent qualification.
- Qualified in Phlebotomy
- Other evidence of training or development relevant to working within a mental health setting.
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 12d ago · Closes in 3d
Applications close soon — apply now if this is a fit.
Full advert · preview
Devon Partnership NHS Trust
Community Support Worker
The closing date is 09 September 2026
Job summary
The Crisis Resolution Home Treatment Team is a pivotal service whose main focus is to offer an alternative to an inpatient admission and provide intensive treatment as required within the community. The service will also ensure effective gatekeeping of all service users referred to the service for admission to Hospital. The service will operate on an outreach basis with the majority of assessments taking place in non-Hospital environments.
We are currently recruiting a Community Support worker for the Teignbridge CRHTT.
The post holder will be an active member of the integrated multi-disciplinary team (MDT), providing a 24-hour community-based Crisis Resolution and Home Treatment Service as an alternative to hospital admission.
As part of a MDT, the Community Support Worker is a pivotal role in shaping, implementing and facilitating interventions for individuals with a diverse mental health needs within the community.
Under the direction and leadership of a qualified Mental Health Professional, the team are responsible for:
- Deliver a collaborative care plan with specific home interventions and goals.
- Offer crisis resolution as an alternative to hospital admission, available 24 hours per day, 7 days a week, 365 days per year.
- Serve as the gatekeeper for
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