Clinical Systems Support Specialist
At a glance
- Band
- Band 5
- Contract
- Permanent
- Pattern
- Full-time, Flexible working, Home or remote working
- Posted
- 09/09/2026
- Closes
- 16/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
The Clinical Systems Support Specialist will provide specialist support, administration, configuration, and continuous improvement for the Trust's clinical applications, including RiO and SystmOne. This role involves resolving system issues, implementing improvements, and supporting users to enhance digital services for patient care. The postholder will work closely with clinical, operational, and digital teams to ensure effective system configuration and maintenance. They will also contribute to testing, implementation, and optimisation activities, maintaining data quality and system integrity. This is an opportunity to join a team focused on improving access to and use of clinical systems.
Essential criteria
- Experience of configuration of RiO EPR
- Experience of supporting users of RiO EPR
- Experience of developing training materials to support EPR users
Desirable criteria
- Experience of configuration of SystmOne EPR
- Experience of end user support for SystmOne EPR
- Demonstrable proficiency in SQL, including the ability to write, modify and troubleshoot queries to support reporting, data analysis, system configuration and problem resolution.
- Proficiency in XML, including the ability to read, interpret and modify XML used in system configuration, forms, templates or data exchange processes.
- Strong understanding of digital systems change processes
- Experience contributing to Change Advisory Boards for clinical applications
- Experience of configuration of RiO EPR
- Experience of supporting users of RiO EPR
- Experience of developing training materials to support EPR users
- Experience of configuration of SystmOne EPR
- Experience of end user support for SystmOne EPR
- Demonstrable proficiency in SQL, including the ability to write, modify and troubleshoot queries to support reporting, data analysis, system configuration and problem resolution.
- Proficiency in XML, including the ability to read, interpret and modify XML used in system configuration, forms, templates or data exchange processes.
- Strong understanding of digital systems change processes
- Experience contributing to Change Advisory Boards for clinical applications
Useful to know
Agenda for Change 2024/25 pays Band 5 at £29,970 – £36,483 a year, across England.
Posted 1d ago · Closes in 7d
Plenty of time to prepare a strong application.
Full advert · preview
Sheffield Health Partnership University NHS Foundation Trust
Clinical Systems Support Specialist
The closing date is 16 September 2026
Job summary
The Clinical Systems Support Specialist will provide specialist support, administration, configuration and continuous improvement of the Trust's clinical applications, including RiO and SystmOne. The postholder will work with clinical, operational and digital teams to resolve system issues, implement improvements, support users and contribute to the ongoing development of digital services that support patient care.
Main duties of the job
The Clinical Applications Team is seeking an enthusiastic and motivated Clinical Systems Support Specialist to support, maintain and develop the Trust's Electronic Patient Record (EPR) systems and associated clinical applications.
Working within a specialist team, you will provide support for clinical systems including RiO, SystmOne and integrated digital solutions that support patient care and operational services across the Trust. You will investigate and resolve system issues, manage user access and configuration requests, implement system enhancements, and provide advice and guidance to staff to ensure the safe and effective use of clinical applications.
The role offers the opportunity to work closely with clinical, operational and digital colleagues to improve workflows, enh
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