Endoscopy Clerk
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Flexible working
- Posted
- 17/09/2026
- Closes
- 30/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role is for an Endoscopy Clerk at Sandwell and West Birmingham NHS Trust. The post holder will be responsible for managing efficient booking processes across multiple sites and ensuring national waiting time targets are met for a diverse patient group. It requires excellent communication, organisational skills, and the ability to prioritise workload. Knowledge of endoscopy bookings, waiting lists, and national diagnostic targets is essential.
Key responsibilities
- Manage efficient booking processes across multiple sites.
- Ensure achievement of national waiting time targets.
- Liaise professionally with patients and colleagues at all levels.
- Prioritise own workload effectively.
- Maintain an overview of national 6-week diagnostic, cancer, and 18-week pathway management systems.
Essential criteria
- Good standard of general education (GCSE or equivalent in Maths and English)
- Customer Service experience
- Basic keyboard and computer skills
- Relevant clerical experience
- Experience of patient information system (eg Medway or PiMS)
Desirable criteria
- European Computer Driving Licence qualification (ECDL)
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 13d
Plenty of time to prepare a strong application.
Full advert · preview
Sandwell and West Birmingham NHS Trust
Endoscopy Clerk
The closing date is 30 September 2026
Job summary
An exciting opportunity has arisen for a position within Endoscopy at Sandwell and West Birmingham NHS Trust. This specialty requires a proactive individual capable of taking responsibility for ensuring achievement of national waiting time targets and managing efficient booking processes across multiple sites in response to the needs of a diverse and critical patient group. Experience and knowledge in endoscopy bookings is essential including waiting list experience and knowledge of endoscopy procedures.
We would welcome applicants who do not hold Business Administrator level 3 qualification as this could be offered during employment.
Main duties of the job
The post holder must have excellent communication and organisational skills, the ability to prioritise their own workload and have a professional attitude. They must be capable of liaising professionally with patients, and with colleagues at all levels, including senior consultants and nurses from across the Trust.
You will also need an overview of the national 6 week diagnostic target, cancer pathways and 18 week pathway management systems.
About us
Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country - one of the country's most culturally diverse areas. It's a f
Join the community to read the full pack, responsibilities and person-specification in one place.
Your seat is reserved — activate it
CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.