Complex Discharge Administrator
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Full-time
- Posted
- 21/08/2026
- Closes
- 06/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role provides administrative support to the Discharge Service at King's College Hospital, focusing on the safe discharge of adult patients. The post holder will ensure accuracy of patient information across various systems, manage telephone and email queries, and assist the discharge team with administrative tasks. It involves maintaining records, utilizing hospital and social services systems, and adhering to confidentiality and relevant policies.
Essential criteria
- Educated to at least to GCSE standard or equivalent with A-C Grade in English
- ECDL or proven equivalent experience in MS package, email and internet browsers
Desirable criteria
- NVQ level 3 or equivalent demonstrable skills
- Knowledge and Experience
- Administrative/office experience within the NHS in a hospital environment.
- An ability to understand structures, processes and policies in relation to own role and the team's service
- Customer care\\service experience
- Knowledge of Health and Local Government systems / structures
- Skills and Competencies
- Excellent interpersonal and verbal communication skills including; the ability to make positive links between the admin team and other teams with whom they work.
- Team Player with the ability to interact with internal and external staff/public and the ability to support and coach new members of staff
- Ability to do simple arithmetic accurately
- Ability to register and process data accurately
- Excellent problem solving skills
- Education and Qualification
- Educated to at least to GCSE standard or equivalent with A-C Grade in English
- ECDL or proven equivalent experience in MS package, email and internet browsers
- NVQ level 3 or equivalent demonstrable skills
- Knowledge and Experience
- Administrative/office experience within the NHS in a hospital environment.
- An ability to understand structures, processes and policies in relation to own role and the team's service
- Customer care\\service experience
- Knowledge of Health and Local Government systems / structures
- Skills and Competencies
- Excellent interpersonal and verbal communication skills including; the ability to make positive links between the admin team and other teams with whom they work.
- Team Player with the ability to interact with internal and external staff/public and the ability to support and coach new members of staff
- Ability to do simple arithmetic accurately
- Ability to register and process data accurately
- Excellent problem solving skills
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £31,554 – £33,270 — outside the standard scale; check for HCAS/London weighting.
Posted 9d ago · Closes in 8d
Plenty of time to prepare a strong application.
Full advert · preview
Job summary
The post is within Discharge Service at Kings College Hospital, Denmark Hill site which consist ofdischarge co-ordination for adult wards and provision of a single point of access for delivery of the discharge to assess function.
The post holder will provide a quality administrative service to professionals involved in the admission and safe discharge of adult patients in and out of King's College Hospital. To be responsible for the accuracy of patient information as it transfers from King's data systems to those of the Local Authority ensuring accurate data quality. To act as a member of the Internal Flow Hub Admin Triage and promptly deal with telephone and email queries in a professional and timely manner.
Main duties of the job
Answering the telephone in a professional manner and directing telephone queries to the relevant team member, taking messages where applicable. To respond and deal with email queries promptly, efficiently and politely, resolving local issues and referring to other relevant staff as appropriate always maintaining strict confidentiality. To maintain an accurate record on various spreadsheets/trackers and ensuring this information is updated as and when required. To maintain and utilise relevant hospital and social services' systems, ensuring information is accurate and up to date. To assist the discharge team with printing and scann
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