Improvement Support Officer
At a glance
- Band
- Band 5
- Contract
- Permanent
- Pattern
- Full-time, Flexible working
- Posted
- 17/08/2026
- Closes
- 03/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
Role summary
This Improvement Support Officer role involves coordinating quality improvement activities within the Trust, helping to shape and deliver the approach to continuous improvement. The postholder will support staff in using QSIR tools, track project progress, and contribute to training sessions. It requires a proactive individual with excellent IT, presentation, and facilitation skills to foster a culture of continuous improvement.
Essential criteria
- Expertise in information management software, e.g. database, spreadsheet and project management tools.
Desirable criteria
- Knowledge of NHS systems and processes.
- Educated to Degree level or demonstrable equivalent experience gained.
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
- Relevant foundation qualifications such as Prince2, QSIR.
- Skills and Abilities
- Good organisational skills and the ability to work on own initiative and to tight deadlines as well as work as part of a team.
- Ability to build relationships and communicate effectively with various stakeholders.
- Experience of working across organisational and professional boundaries to achieve common goals.
- Programme and/or Project Management experience, including the development of project management frameworks, monitoring and review processes.
- Experience of analysing programme and project information to identify exceptions and trends when using these insights to prepare reports for managers.
- Experience of creating, producing and maintaining workbooks and presentation slides.
- Proven successful planning and organising experience.
- Additional Criteria
- Strong understanding of and commitment to the values and goals of the Trust making sure that the patient is at the heart of all we do.
- Self-motivated and innovative thinker.
- I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry.
- Flexible and adaptable, able to work in ambiguous situations.
- Expertise in information management software, e.g. database, spreadsheet and project management tools.
- Knowledge of NHS systems and processes.
- Educated to Degree level or demonstrable equivalent experience gained.
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
- Relevant foundation qualifications such as Prince2, QSIR.
- Skills and Abilities
- Good organisational skills and the ability to work on own initiative and to tight deadlines as well as work as part of a team.
- Ability to build relationships and communicate effectively with various stakeholders.
- Experience of working across organisational and professional boundaries to achieve common goals.
- Programme and/or Project Management experience, including the development of project management frameworks, monitoring and review processes.
- Experience of analysing programme and project information to identify exceptions and trends when using these insights to prepare reports for managers.
- Experience of creating, producing and maintaining workbooks and presentation slides.
- Proven successful planning and organising experience.
- Additional Criteria
- Strong understanding of and commitment to the values and goals of the Trust making sure that the patient is at the heart of all we do.
- Self-motivated and innovative thinker.
- I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry.
- Flexible and adaptable, able to work in ambiguous situations.
Useful to know
Agenda for Change 2024/25 pays Band 5 at £29,970 – £36,483 a year, across England.
This advert: £32,073 – £39,043 — outside the standard scale; check for HCAS/London weighting.
Posted 13d ago · Closes in 5d
Plenty of time to prepare a strong application.
Full advert · preview
Job summary
Does your ideal day involve untangling
problems, creating clarity, and celebrating meaningful improvement? If you love
turning how its always done into how it could be done, this Improvement
Support Officer role is for you.
As part of our established Quality
Improvement Team, you will help shape and deliver our Trusts approach to QI,
coordinating improvement activity so good practice can spread. Working closely
with our improvement community and other stakeholders, you will foster a
culture of continuous improvement.
Were looking for a proactive and driven
individual; an energetic communicator with excellent IT skills, an eye for
detail, and the ability to coordinate workshops and events. Presentation and
facilitation skills are key to guiding teams and building improvement skills.
Based at our Trust Headquarters, there
are flexible opportunities for hybrid working including on-site collaboration
with teams to support improvement projects.
Ready to make a real impact? Apply now.
Please note the Trust is unable to provide sponsorship to work for this
role, to apply you must have current right to work in the UK status. Employment on a time limited visa doesnt
guarantee sponsorship at point of expiry.
Main duties of the job
Working in the Quality Improvement Team, this
post will support key workstreams within QI.
Our QI team ensures staff have the skills,
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