Health Care Support Worker - Ward 2 Trauma
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Part-time, Job share, Flexible working
- Posted
- 09/09/2026
- Closes
- 16/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This Healthcare Assistant position is on a busy Trauma and Orthopaedic Ward at Stoke Mandeville Hospital. The role involves ensuring patient safety, providing direct care such as assistance with daily living activities, and maintaining a clean and tidy ward environment. You will report to nursing staff, communicate with patients and families, and assist with general ward duties. The successful candidate will adhere to Trust policies and participate in annual performance reviews.
Essential criteria
- Experience of working with people, ideally in a front-line customer service role.
Desirable criteria
- Experience of providing person centred care.
- Education, Qualifications & Training
- Level 2 or Level 3 (NVQ) in health and Social Care or equivalent relevant experience
- Willing to work towards Level 2 functional skills (Math & English)
- Care Certificate/working towards
- Skills, Abilities & Knowledge
- An understanding of the importance of patient confidentially and privacy.
- Demonstrates a caring, compassionate and empathetic approach to patient's and colleagues, whilst having a professional approach.
- Recognise how patients and colleagues need to be treated with dignity and respect and can demonstrate these behaviours in their daily work.
- Good verbal and written English communication skills.
- The ability to respond with kindness and humanity to patients.
- A flexible and adaptable approach with the aptitude to work in a busy hospital healthcare setting.
- Willingness to undertake the mentorship of new Nursing Assistants after 12 months in post.
- Basic knowledge of health and safety with an awareness of the importance of following Trust policies and procedures.
- An appreciation of equality, diversity and inclusion and how this influences how care is provided to patients.
- A willingness to provide the highest standards of patient care including personal care.
- Ability to work as part of a team
- Good understanding of care needs relevant to patient's in a hospital setting to include: Eating and drinking, Dignity and respect, Communication/conflict resolution, Handwashing and infection control, Hygiene needs, Safeguarding
- Understands the limit and scope of their job role and the need to only do tasks they are trained to do.
- Knows when to escalate to a registered nurse when the situation is beyond their scope of practice.
- BEHAVIOURS & VALUES
- Flexibility in shift/working patterns to meet the needs of the service.
- Works effectively as a team.
- Is of good health and good character
- Willing to accept additional responsibilities as delegated by senior staff.
- Always acts with honesty and integrity.
- Professional approach.
- Displays BHT Values
- Experience of working with people, ideally in a front-line customer service role.
- Experience of providing person centred care.
- Education, Qualifications & Training
- Level 2 or Level 3 (NVQ) in health and Social Care or equivalent relevant experience
- Willing to work towards Level 2 functional skills (Math & English)
- Care Certificate/working towards
- Skills, Abilities & Knowledge
- An understanding of the importance of patient confidentially and privacy.
- Demonstrates a caring, compassionate and empathetic approach to patient's and colleagues, whilst having a professional approach.
- Recognise how patients and colleagues need to be treated with dignity and respect and can demonstrate these behaviours in their daily work.
- Good verbal and written English communication skills.
- The ability to respond with kindness and humanity to patients.
- A flexible and adaptable approach with the aptitude to work in a busy hospital healthcare setting.
- Willingness to undertake the mentorship of new Nursing Assistants after 12 months in post.
- Basic knowledge of health and safety with an awareness of the importance of following Trust policies and procedures.
- An appreciation of equality, diversity and inclusion and how this influences how care is provided to patients.
- A willingness to provide the highest standards of patient care including personal care.
- Ability to work as part of a team
- Good understanding of care needs relevant to patient's in a hospital setting to include: Eating and drinking, Dignity and respect, Communication/conflict resolution, Handwashing and infection control, Hygiene needs, Safeguarding
- Understands the limit and scope of their job role and the need to only do tasks they are trained to do.
- Knows when to escalate to a registered nurse when the situation is beyond their scope of practice.
- BEHAVIOURS & VALUES
- Flexibility in shift/
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 0d ago · Closes in 8d
Plenty of time to prepare a strong application.
Full advert · preview
Buckinghamshire Healthcare NHS Trust
Health Care Support Worker - Ward 2 Trauma
The closing date is 16 September 2026
Job summary
We have Healthcare Assistant position in our busy and thriving Trauma and Orthopaedic Ward working at Stoke Mandeville Hospital as part of Buckinghamshire Healthcare NHS Trust.
Main duties of the job
1. Ensure the safety of patients at all times and report any hazards.
2. Adhere to the Trust policy to deliver safe and compassionate care to our patients.
3. Provide direct care and support with activities of daily living such as washing, dressing, feeding of patients on the ward.
4. Participate actively in maintain the bays and equipments clean and tidy and correctly stored.
4. Report faulty equipment in need of repair
5. Report to staff nurse, nurse in charge, ward sister.
6. Maintain a clear and costumer centered communication with patients and their families.
7. Answer patient call-bells and take appropriate action.
8. Answer telephone in the correct manner and take messages as appropriate.
9. Assist in the general cleanliness and tidiness of ward area including kitchen, sluice and storerooms.
10. Following appropriate training and when deemed competent, use equipment within own department at the direction of nurse in charge.
11. Participate in an annual performance review.
12. Understand the importance of fire precautions and is
Join the community to read the full pack, responsibilities and person-specification in one place.
Your seat is reserved — activate it
CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.