Administration Officer
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Part-time
- Hours / week
- 37.5
- Posted
- 04/09/2026
- Closes
- 18/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role involves providing comprehensive administrative support to multi-disciplinary clinical teams. The successful candidate will handle various admin duties, including typing, formatting letters, minute taking, and diary management. Excellent customer service skills are essential, as the role requires dealing with service users face-to-face and over the telephone. The position is available in full-time (37.5 hrs), part-time (30 hrs), and part-time (22.5 hrs) capacities across two locations.
Key responsibilities
- Provide comprehensive, high quality administrative service to multi-disciplinary clinical teams.
- Undertake general administrative duties, including fast and accurate typing/keyboard skills.
- Type and format letters and reports, manage diaries, and take minutes.
- Facilitate excellent customer service, dealing confidently with service users face-to-face and on the telephone.
- Demonstrate flexibility, adaptability, and the ability to prioritise and manage workload effectively.
Essential criteria
- Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)
- Audio Typing qualification or demonstrable equivalent experience
- General level of education to O-Level/ GCSE or equivalent
- Knowledge of NHS Policies and Procedures
- Working knowledge of Microsoft applications, including Word, Outlook and Excel
- Ability to maintain and update Patient Information Systems e.g. RiO
- Good working knowledge of office procedures
- Previous secretarial/clerical experience
- Ability to uphold confidentiality at all times
- Able to prioritise and plan own workload
- Excellent communication and interpersonal skills, both verbal and written
- Note-taking skills
- Good organisational and planning skills
Desirable criteria
- NVQ Level 3 Level 3 in Customer Care (or equivalent)
- Experience using stock ordering systems and petty cash systems
- Experience of working with medical records filing systems
- Shorthand skills
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 3d ago · Closes in 12d
Plenty of time to prepare a strong application.
Full advert · preview
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Administration Officer
The closing date is 18 September 2026
Job summary
Applications are invited from suitably qualified and experienced admin candidates to join our busy administration team. We currently have vacancies for a full time 37.5 hrs per week Band 3 Administration Officer, a part-time 30 hrs per week Administration Officer and a part time 22.5 hrs per week. 1 Based in Lillyhall, Workington & 2 at the Carleton Clinic, Carlisle.
This is a busy service and the successful post holder will be a member of the administration team supporting multi-disciplinary clinical teams to provide a comprehensive, high quality administrative service. A good knowledge of Microsoft packages and excellent typing skills are essential for this role.
The post holder must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone. You will undertake a variety of admin duties as assigned by the Pathway Co-ordinator/Team Lead/Administration Manager.
Candidates are required to meet the mobility requirements for this post as travelling between sites in North and West Cumbria may be necessary.
Main duties of the job
Candidates will be responsible for administrative functions and must have demonstrable recent 12 month experienceincluding, but not l
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