Implementation Co-ordinator
At a glance
- Band
- Band 5
- Contract
- Fixed-term
- Pattern
- Full-time
- Posted
- 10/09/2026
- Closes
- 24/09/2026
Sponsorship verdict
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The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role supports the implementation of the NHS People Portal at The Christie NHS Foundation Trust, replacing the Electronic Staff Record (ESR). The successful candidate will coordinate planning and delivery, act as a subject matter expert, and provide guidance and troubleshooting. Key responsibilities include designing and delivering training sessions and developing support materials to ensure staff adoption of the new system. This is a varied role for someone who enjoys collaborative work and contributing to large-scale organisational change.
Essential criteria
- Qualified to degree level or equivalent experience.
Desirable criteria
- Prince 2 Foundation/ Practitioner trained or equivalent project management qualification.
- Experience in using workforce Systems
- Proven experience of meeting deadlines whilst working under pressure.
- Recent experience using Microsoft Office packages (word, excel, outlook)
- Experience of working effectively with stakeholders and partners
- Experience of working in a change environment
- Experience in delivering high standards of customer service.
- Experience in using Electronic Staff Record
- Recent experience of working in the NHS
- Recent experience of working in an HR environment
- Experience in training / coaching staff
- Demonstrable transformational change management experience
- Ability to read and interpret data and to be tenacious in ensuring its accuracy.
- Ability to work methodically and accurately.
- Ability to work autonomously and be able to use own initiative to make decision based on evidence provided. Seeking guidance when necessary.
- Excellent interpersonal skills and ability to explain both complex and routine information to all levels of staff and external contacts.
- Ability to prioritise own workload and meet strict deadlines.
- Ability to deal with enquiries effectively and efficiently.
- Excellent IT skills, with a demonstrated aptitude in the use of a wide range of applications and ability to gain further IT skills relevant to the post.
- Creative approach to problem solving.
- Knowledge of statutory regulations
- Current NHS developments, initiatives and strategic vision along with and future development
- Knowledge of AFC Terms & Conditions of Service.
- Knowledge of workforce information flows
- Understanding of the NHS strategic environment
- Knowledge on accessibility and equality and diversity.
- Values
- Ability to demonstrate the organisational values and behaviours
- Highly Motivated
- Appreciate the importance of team working
- Understanding of confidential issues
- Responsive and flexible
- Other
- Ability to travel to other sites or external meetings as required
- Qualified to degree level or equivalent experience.
- Prince 2 Foundation/ Practitioner trained or equivalent project management qualification.
- Experience in using workforce Systems
- Proven experience of meeting deadlines whilst working under pressure.
- Recent experience using Microsoft Office packages (word, excel, outlook)
- Experience of working effectively with stakeholders and partners
- Experience of working in a change environment
- Experience in delivering high standards of customer service.
- Experience in using Electronic Staff Record
- Recent experience of working in the NHS
- Recent experience of working in an HR environment
- Experience in training / coaching staff
- Demonstrable transformational change management experience
- Ability to read and interpret data and to be tenacious in ensuring its accuracy.
- Ability to work methodically and accurately.
- Ability to work autonomously and be able to use own initiative to make decision based on evidence provided. Seeking guidance when necessary.
- Excellent interpersonal skills and ability to explain both complex and routine information to all levels of staff and external contacts.
- Ability to prioritise own workload and meet strict deadlines.
- Ability to deal with enquiries effectively and efficiently.
- Excellent IT skills, with a demonstrated aptitude in the use of a wide range of applications and ability to gain further IT skills relevant to the post.
- Creative approach to problem solving.
- Knowledge of statutory regulations
- Current NHS developments, initiatives and strategic vision along with and future development
- Knowledge of AFC Terms & Conditions of Service.
- Knowledge of workforce information flows
- Understanding of the NHS strategic environment
- Knowledge on accessibility and equality and diversity.
- Values
- Ability to demonstrate the organisational values and behaviours
- Highly Motivated
- Appreciate the importance of team working
-
Useful to know
Agenda for Change 2024/25 pays Band 5 at £29,970 – £36,483 a year, across England.
This advert: £32,073 – £39,043 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
The Christie NHS FT
Implementation Co-ordinator
The closing date is 24 September 2026
Job summary
An exciting opportunity has arisen to join The Christie NHS Foundation Trust as aImplementation Co-ordinator , playing a key role in one of the most significant workforce transformation programmes currently taking place across the NHS. The successful candidate will support the implementation of the NHS People Portal, the replacement for the current Electronic Staff Record (ESR), and improve the experience of staff and managers across the Trust.
Working within the Workforce Systems and Transformation Team, you will support the planning, coordination and delivery of all aspects of the Trust's implementation programme. You will work closely with the Implementation Lead, key stakeholders, managers and system users to ensure the successful deployment of the new system.
The role offers an excellent opportunity for an individual with experience of workforce systems, project support, training delivery and stakeholder engagement. You will act as a subject matter expert for the new system, providing guidance, troubleshooting support and practical solutions to help users adopt new ways of working. A significant element of the role will involve designing and delivering engaging training sessions, developing support materials and ensuring staff have the knowledge required of th
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