Band 4 PA to Group Clinical Support Services
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time, Flexible working
- Posted
- 14/09/2026
- Closes
- 27/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role is for an experienced and proactive Personal Assistant to provide high-quality administrative and secretarial support to five senior managers within the Group Clinical Support Services Management Team. Based at the Queen Elizabeth Hospital Birmingham, the successful candidate will deliver professional, confidential, and proactive support, helping senior leaders achieve Trust priorities. The position requires strong organisational skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment. The post holder will work independently, manage complex diaries, and communicate with internal and external stakeholders.
Key responsibilities
- Provide comprehensive PA support to senior staff within the department.
- Manage and coordinate complex diaries, meetings and schedules.
- Prepare and distribute agendas, attend meetings, take minutes and distribute.
- Act as a key point of contact handling confidential and sensitive information in a professional manner.
- Maintain accurate records, databases and filing systems.
Essential criteria
- Knowledge of a broad range of administrative and coordination procedures and systems, including nonroutine processes, typically gained through training and experience to NVQ Level 3 in Business Administration (or equivalent qualification or experience).
- Understanding of organisational policies, procedures and governance arrangements, and the ability to apply servicespecific requirements within an NHS environment when supporting senior managers.
- Awareness of data protection, information governance and confidentiality standards, including relevant legislative and organisational compliance requirements.
- Experience of working in a customerfocused or publicfacing role.
- Experience of working in an administrative or secretarial role, with the ability to support service delivery effectively.
- Demonstrable experience of using initiative and problemsolving skills to manage routine and nonroutine administrative tasks.
- Understanding of the importance of confidentiality and information governance in a healthcare or public sector environment.
- Experience of supporting senior managers or leadership teams
- Experience of managing diaries, coordinating meetings and taking accurate minutes
- Experience of handling confidential and sensitive information appropriately
- Experience of prioritising workload and managing competing demands to meet deadlines
- Good verbal and written communication skills, demonstrating professionalism, empathy and compassion.
- Ability to deal professionally and confidently with enquiries from staff, patients, visitors and external contacts.
- Good IT and keyboard skills, including the use of standard office software and electronic systems.
- Strong organisational skills, with the ability to manage competing priorities, multitask and meet deadlines.
- Ability to work accurately and pay attention to detail in an environment with frequent interruptions.
- Good timemanagement skills and the ability to work effectively under pressure.
- Ability to handle sensitive and sometimes stressful situations calmly and appropriately.
- Ability to use initiative, adapt to change and work effectively in unpredictable situations.
- Confident in working with people at all levels and contributing positively to team working.
- Demonstrates care, compassion and respect in all aspects of work.
- Accurate typing and document production skills.
- Ability to work effectively, flexibly and collaboratively as part of a team to meet service needs.
- Demonstrates an understanding of equality, diversity and inclusion and applies this in daily practice.
- Mature, open and flexible approach to work.
- Ability to travel to multiple sites as required by the role.
Desirable criteria
- Experience of working in a busy environment
- Experience of working in healthcare
- Previous experience of transcribing formal minutes
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 13d
Plenty of time to prepare a strong application.
Full advert · preview
University Hospitals Birmingham NHS Foundation Trust
Band 4 PA to Group Clinical Support Services
The closing date is 27 September 2026
Job summary
We are seeking an experienced and proactive Personal Assistant to provide high-quality administrative and secretarial support to the 5 senior managers within the Group Clinical Support Services Management Team.
Based at the Queen Elizabeth Hospital Birmingham within the Group Clinical Support Services offices, the successful candidate will deliver professional, confidential and proactive support, helping senior leaders deliver Trust priorities effectively. This is an exciting opportunity to work in a fast-paced and varied environment where strong organisational skills, attention to detail and the ability to manage competing priorities are essential.
The post holder will be highly organised, adaptable to changing demands and capable of working independently using their own initiative. The role also involves regular communication with both internal and external stakeholders.
Previous experience in a similar Personal Assistant or executive support role is essential.
Please note the successful candidate will be based on site within the Clinical Support Services Offices, at the Queen Elizabeth Hospital Birmingham and will be required to cover core working hours between 8am and 5pm on a roster basis.
Main duties of the j
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