Band 4 Medical Secretary/Supervisor - General Surgery
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time, Flexible working
- Posted
- 10/09/2026
- Closes
- 24/09/2026
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Role summary
This role is for a motivated Medical Secretary/PA to join the General Surgery Team, providing secretarial and administrative support to two Consultant General Surgeons. The service is fast-paced, requiring high-level typing, administrative, and communication skills. The successful candidate will ensure the smooth running of the Lower GI Surgery Service and assist with the administrative workload, enabling Consultants to focus on clinical commitments. The role also involves supervising other medical secretaries/clerical support workers and acting as an empathic point of contact for patients.
Key responsibilities
- Provide a comprehensive and efficient secretarial service to Consultant(s) and their medical team.
- Personally assist with the administrative workload to optimise Consultant clinical commitment.
- Exercise initiative and judgement, maintaining confidentiality at all times.
- Provide an empathic and sensitive point of contact for patients/relatives and carers.
- Be responsible for the day-to-day training and supervision of other medical secretaries/clerical support workers.
Essential criteria
- *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- *Business Administration NVQ level 3 or equivalent experience in a clerical environment
- *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
- *Working knowledge of medical terminology
- *Experience of working as a Medical Secretary
- *Experience of dealing with the Public/Customer service experience
- *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- *Experience of using IT systems
- *Experience of working in Healthcare
- *Good Organisational skills
- *Able to use own initiative and deal with the unpredictable
- *Able to work under pressure and to multi-task
- *Able to work to deadlines
- *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- *Good keyboard / IT skills
- *Good organisation skills and ability to multitask
- *Good time management skills
- *Ability to deal professionally with enquiries from staff, patients and visitors
- *Ability to problem solve
- *Understand confidentiality and apply the principles in everyday working practice
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful situations and sensitive issues
- *Work effectively and flexibly as part of a team to meet the needs of the services
- *Confident in dealing with people at all levels
- *Must be able to demonstrate an understanding of equality and diversity
- *Mature open and flexible approach to work
- *Demonstrates care and compassion
- *Good inter-personal and communication skills
- *Good organisational skills
- *Team Player
- *Conscientious
- *Demonstrates reliability, motivation and commitment
- *Ability to travel to multiple sites
Desirable criteria
- *Experience of working in a busy environment
- *Ability to work under pressure and deal with stressful situations
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
University Hospitals Birmingham NHS Foundation Trust
Band 4 Medical Secretary/Supervisor - [contact details removed]
The closing date is 24 September 2026
Job summary
We have an exciting opportunity to recruit a motivated and passionate Medical Secretary/PA to our General Surgery Team. You will work collaboratively with the current Secretarial Team and provide secretarial and administrative support two Consultant General Surgeons. The General Surgery Service is busy and fast paced, providing a high level of care to patients with both malignant and benign conditions.
Previous medical secretarial experience is essential, with high level typing and administrative skills. Excellent communication skills, time management and prioritisation skills, as well as attention to detail, are also essential in order to meet Trust Targets and tight deadlines. You will need to be a friendly individual who enjoys working as part of a Team, as well as individually, as the other Medical Secretaries do. Our Medical Secretaries ensure the smooth running of the Lower GI Surgery Service, whilst carrying out secretarial and administrative duties to a high standard.
If you would like an informal chat to discuss the role in more detail, then please contact [contact details removed] on [phone number removed] or email [email removed].
We look forward to receiving your application.
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