Temporary Staffing Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 27/08/2026
- Closes
- 08/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role involves providing administrative and operational support to the Temporary Staffing Service, ensuring efficient staffing solutions across the Bristol NHS Group. You will handle enquiries, maintain records, update staffing systems, and support the deployment of bank and agency workers. The position requires excellent customer service, organisational skills, and the ability to manage confidential information in a fast-paced environment. It's an opportunity to contribute to safe and effective staffing within the NHS.
Essential criteria
- English and Maths GCSE (Grade 5 or above) or equivalent level or experience
- Business Admin NVQ Level 2 or equivalent experience
- Knowledge and Experience
- Excellent customer service experience, including handling queries, complaints, and sensitive information
- Proven accuracy in both written and verbal communication, with attention to detail
- Ability to remain calm and focused under pressure, maintaining a high standard of customer service despite frequent interruptions or urgent demands
- Confident user of Microsoft Office applications and related software, including databases and spreadsheets, with experience inputting and updating electronic records
- Demonstrated ability to use initiative and sound judgement to deliver a responsive, customer-focused service
- Flexible and adaptable approach to work, with a willingness to support changing priorities and team needs
- Reliable and trustworthy, with the ability to handle confidential and sensitive information appropriately
Desirable criteria
- Call centre experience
- English and Maths GCSE (Grade 5 or above) or equivalent level or experience
- Business Admin NVQ Level 2 or equivalent experience
- Knowledge and Experience
- Excellent customer service experience, including handling queries, complaints, and sensitive information
- Proven accuracy in both written and verbal communication, with attention to detail
- Ability to remain calm and focused under pressure, maintaining a high standard of customer service despite frequent interruptions or urgent demands
- Confident user of Microsoft Office applications and related software, including databases and spreadsheets, with experience inputting and updating electronic records
- Demonstrated ability to use initiative and sound judgement to deliver a responsive, customer-focused service
- Flexible and adaptable approach to work, with a willingness to support changing priorities and team needs
- Reliable and trustworthy, with the ability to handle confidential and sensitive information appropriately
- Call centre experience
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 11d ago · Closes in 2d
Applications close soon — apply now if this is a fit.
Full advert · preview
Bristol NHS Foundation Trust
Temporary Staffing Administrator
The closing date is 08 September 2026
Job summary
Are you an organised, customer-focused administrator looking for an opportunity to make a real difference within the NHS? We are seeking a highly motivatedTemporary Staffing Administrator to join the Bristol NHS Group Temporary Staffing Service. In this varied and rewarding role, you will provide administrative and operational support across our temporary staffing functions, helping to ensure safe, effective and efficient staffing solutions are delivered across the organisation. Working within a fast-paced environment, you will support the deployment of bank and agency workers, assist with governance and compliance activities, and provide excellent customer service to a wide range of stakeholders. You will be a key point of contact for temporary staffing enquiries, managing high volumes of calls, emails and system updates while maintaining accurate records and ensuring compliance with Trust policies and procedures. The successful candidate will have excellent communication and organisational skills, experience working in a busy administrative environment, and the ability to manage confidential information with discretion. Previous experience in temporary staffing administration or customer service environments would be advantageous. This is an exciting op
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