Research Secretary
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Full-time
- Hours / week
- 37.5
- Posted
- 16/09/2026
- Closes
- 28/09/2026
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Role summary
This role involves providing essential administrative and secretarial support to research teams within the Clinical Research Directorate. Key duties include managing patient appointments, handling communications, maintaining accurate records, and supporting meetings. The ideal candidate will be organised, proactive, and professional with excellent communication and IT skills. This is an opportunity to contribute to clinical research and develop specialist knowledge within a supportive NHS environment.
Key responsibilities
- Managing patient research appointments.
- Acting as a key point of contact for research teams across the Directorate.
- Handling telephone and email enquiries, resolving issues where appropriate and escalating more complex matters.
- Preparing, typing and distributing correspondence, reports, agendas and meeting minutes and other documentation, including audio transcription.
- Maintaining diaries, arranging meetings and coordinating meeting room bookings.
- Managing patient records and data using electronic systems such as eRecord and departmental databases, ensuring confidentiality and accuracy at all times.
- Contributing to service improvement, audits, data collection and departmental procedures, while ensuring compliance with Trust policies and governance requirements.
- Providing cross-site administrative support and cover for colleagues during periods of absence.
Essential criteria
- Appropriate NVQ III Certificate (e.g. Business Administration, Secretarial Support etc) or equivalent level qualifications / relevant experience
- English Language qualification to GCSE level 4 (or above) or equivalent level qualification / relevant experience
- Advanced keyboard skills including a high standard of word processing skills (e.g. OCR / RSA II or equivalent level qualification / experience)
- Experience of secretarial procedures
- Audio typing experience
- IT skills to include office software packages
- Excellent communication skills
Desirable criteria
- OCR / RSA III
- NHS secretarial experience
- Working Knowledge of NHS Systems e.g. eRecord
- Knowledge of Medical Terminology
- Ability to manage time effectively and work on own initiative
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 12d
Plenty of time to prepare a strong application.
Full advert · preview
The Newcastle upon Tyne Hospitals NHS Foundation Trust
Research Secretary
The closing date is 28 September 2026
Job summary
As a Research Secretary within Clinical Research Directorate, you will provide vital administrative and secretarial support to research teams across a range of specialities. The role is central to ensuring the smooth running of research services, managing appointments, coordinating communications, maintaining accurate patient records, handling correspondence, and supporting meetings and clinical activities.
We are looking for an organised, proactive and professional individual with excellent communication, keyboard and IT skills, experience in secretarial procedures, and the ability to work independently while managing competing priorities. Accuracy, discretion, attention to detail and a commitment to patient confidentiality are essential, along with the ability to support patients and colleagues in a busy healthcare environment.
This is an excellent opportunity to contribute to cutting-edge clinical research within a supportive NHS team. You will play a key role in delivering high-quality research services, develop valuable specialist knowledge, and work alongside dedicated professionals whose work helps improve patient care and advance healthcare innovation.
- Interview Date: 19 October 2026
- 37 Hours 30 Minutes/Week
- You will be redi
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