Clinical Genetics Patient Pathway Coordinator
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 15/09/2026
- Closes
- 28/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role ensures high patient and clinician satisfaction by acting as a knowledgeable point of contact within Clinical Genetics. The post holder will manage patient pathways, coordinate administrative tasks for consultants and genetic counsellors, and monitor waiting times. They will also support data collection for audits and maintain accurate patient records.
Key responsibilities
- Support the Office Manager, Assistant Service Manager and Assistant General Manager to deliver high-quality administration.
- Manage clinic templates: cancel/reduce clinics for leave, balance capacity with available doctors.
- Re-prioritise patients by clinical urgency and make urgent ad hoc bookings.
- Ensure re-booked patients are seen within waiting time targets; escalate issues if not possible.
- Track clinic outcomes: book requested tests promptly, monitor results and liaise with consultants for follow-up.
- Maintain accurate patient tracking records.
Essential criteria
- Educated to A Level/NVQ level 3 or equivalent experience
- Previous NHS experience
- Extensive experience of Microsoft Office applications and database software
- Excellent understanding of the RTT waiting times guidance.
- High standard of written and verbal communication skills
- Attention to detail
- Ability to work as part of a team and use own initiative
- Sound analytical skills
- High standard of time
- Management skills
- Competent in the use of computer software
- Excellent organisation skills
Desirable criteria
- Medical terminology qualification
- Experience of monitoring waiting times data
- Experience of using Cerner
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £33,262 – £36,027 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 13d
Plenty of time to prepare a strong application.
Full advert · preview
London North West University Healthcare NHS Trust
Clinical Genetics Patient Pathway Coordinator
The closing date is 28 September 2026
Job summary
The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, patient focussed and knowledgeable point of contact. To provide a consistent approach across the Trust, Standard Operating Procedures (SOPs) will describe how the functions of this role will be carried out in each service. The standard job summary is described below:
To be the key contact for the allocated grouping of consultants, their junior doctors and genetic Counsellors, for all patient related and administrative matters.
To be the key contact for all patients under the allocated grouping of consultants.
To work within the Clinical Support Team to deliver high quality administrative services to allocated clinical team.
To monitor designated patients throughout their pathway, from point of entry, escalating issues promptly, in order to ensure compliance with waiting time standards.
As required, support the coordination of national and local audits/data by effective data collection.
Main duties of the job
-
Support the Office Manager, Assistant Service Manager and Assistant General Manager to deliver high-quality administration.
-
Manage clinic templates: cancel/reduce clinics for leave, balance capacity with av
Join the community to read the full pack, responsibilities and person-specification in one place.
Your seat is reserved — activate it
CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.