Support Secretary
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Part-time
- Hours / week
- 37.5
- Posted
- 17/08/2026
- Closes
- 31/08/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
“Please be advised that sponsorship is not eligible for this post.”Quoted verbatim from the source advert
Role summary
This role is for a Support Secretary within the ENT, Head & Neck and Maxillofacial team at UHCW. The successful candidate will provide comprehensive administrative and secretarial support to consultants and clinical teams, ensuring efficient and patient-centred service. Key duties include appointment booking, managing enquiries, maintaining patient records, and processing correspondence. The role requires excellent organisational, communication, and customer service skills to work effectively in a busy team.
Essential criteria
- oNVQ 2 in Administration or equivalent oRSA/OCR II or equivalent typing/word processing oBasic level in literacy and numeracy
- oExperience in customer facing role
- oWorking knowledge of Microsoft Outlook, Word and Excel. oGood understanding of general office procedures
Desirable criteria
- oAwareness of current issues within the NHS
- oMaintains a high level of accuracy oGood level of verbal and written communication oGood organisation skills Empathetic approach in resolving enquiries oAble to prioritize and organize own workload
- oAudio-typing skills oExperience of NHS IT systems
- Commitment to Trust Values and Behaviours
- oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
- oNVQ 2 in Administration or equivalent oRSA/OCR II or equivalent typing/word processing oBasic level in literacy and numeracy
- oExperience in customer facing role
- oWorking knowledge of Microsoft Outlook, Word and Excel. oGood understanding of general office procedures
- oAwareness of current issues within the NHS
- oMaintains a high level of accuracy oGood level of verbal and written communication oGood organisation skills Empathetic approach in resolving enquiries oAble to prioritize and organize own workload
- oAudio-typing skills oExperience of NHS IT systems
- Commitment to Trust Values and Behaviours
- oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 13d ago · Closes in 2d
Applications close soon — apply now if this is a fit.
Full advert · preview
Job summary
An exciting opportunity has arisen for a Support Secretary to join the ENT, Head & Neck and Maxillofacial team at UHCW. The successful candidate will provide comprehensive administrative and secretarial support to consultants and clinical teams, ensuring patients receive an efficient, professional and patient-centred service. The role includes appointment booking, managing enquiries, maintaining accurate patient records, processing correspondence and supporting the delivery of outpatient services. Candidates should have excellent organisational, communication and customer service skills and be able to work effectively within a busy team environment.
_Please be advised that sponsorship is not eligible for this post._
_Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested._
_Please note: This vacancy is being advertised to recruit to one full-time (37.5 hours per week) and one part-time (30 hours per week) Support Secretary position_
Main duties of the job
- To ensure all routine and/or urgent enquiries are effectively and successfully resolved within a prompt timescale using own initiative or referring as appropriate and a proper record is maintained.
- To ensure wherever possible that all documentation is up-to-date, in a
Join the community to read the full pack, responsibilities and person-specification in one place.
Your seat is reserved — activate it
CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.