Patient Pathway Administrator
At a glance
- Band
- Band 3
- Contract
- Secondment
- Pattern
- Part-time
- Posted
- 18/09/2026
- Closes
- 29/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role supports the Paediatric Team at Queen Mary's Children's Hospital, acting as the primary administrative and clerical contact for patient care pathways. The post holder will track and support patients from referral to treatment or discharge, ensuring efficient use of resources and timely access to services. Key responsibilities include managing correspondence, patient records, scheduling appointments, and providing administrative support to clinical teams. The role requires maintaining high levels of patient care and confidentiality, especially concerning Child Protection and Paediatric Psychology pathways.
Essential criteria
- Good general education with GCSE or equivalent in English at grade C or above.
- Computer literate, with experience of using a keyboard.
- Knowledge of databases, spreadsheets e.g. Excel or similar applications.
- Knowledge of confidentiality and data protection principles
Desirable criteria
- Experience working within the NHS
- Knowledge of Child Safeguarding
- Shortlisting Criteria
- oGood general education with GCSE or equivalent in English at grade C or above.
- oComputer literate, with experience of using a keyboard.
- Good general education with GCSE or equivalent in English at grade C or above.
- Computer literate, with experience of using a keyboard.
- Knowledge of databases, spreadsheets e.g. Excel or similar applications.
- Knowledge of confidentiality and data protection principles
- Experience working within the NHS
- Knowledge of Child Safeguarding
- Shortlisting Criteria
- oGood general education with GCSE or equivalent in English at grade C or above.
- oComputer literate, with experience of using a keyboard.
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £30,630 – £32,346 — outside the standard scale; check for HCAS/London weighting.
Posted 0d ago · Closes in 12d
Plenty of time to prepare a strong application.
Full advert · preview
Epsom and St Helier University Hospitals NHS Trust
Patient Pathway Administrator
The closing date is 29 September 2026
Job summary
The post holder will support the provision of the highest quality patient care through dedicated administrative and clerical support and continuous improvement.
Mainly based in the PaediatricTeam at Queen Mary's Children's Hospital at St Helier, the post holder will be the point of contact for all administrative and clerical issues relating to patients' pathway of care, tracking and supporting them from referral to treatment &/or discharge.
The post holder will provide a patient focused service that supports clinical staff in the provision of efficient integrated pathways that enable the best use of resources and ensure that patients are fit, willing to be able to be seen and that they are treated in the right place, by the right person, at the right time.
The post holder will ensure high levels of patient care/confidentiality by assisting with Child Protection and Paediatric Psychology pathways as needed and by being an accessible customer focus and knowledgeable point of contact for all involved in the service.
For further information please contact [contact details removed], Paediatric Administrative Manager, ESTH Child Protection, Psychology Services and STH Community Paediatrics, Tel: [phone number removed].
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