SPoA Clinic coordinator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Hours / week
- 37.5
- Posted
- 21/09/2026
- Closes
- 27/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This is an exciting opportunity for an administrator to join the Single Point of Access (SPoA) Team within South Manchester Child and Adolescent Mental Health Service (CAMHS). The SPoA team provides triage and assessment for children, young people, and families seeking mental health support. The role involves providing comprehensive, high-quality administrative support to the SPoA clinical team and patients. The ideal candidate will be experienced, well-organised, have strong IT skills, and be able to work both independently and as part of a team, prioritising workload in a demanding environment. This is a full-time position based at the Carol Kendrick Centre, Wythenshawe.
Key responsibilities
- Provide a comprehensive, high quality and efficient administrative support service to the SPOA clinical team and patients.
Essential criteria
- GCSE Grade C or above in Maths and English or equivalent experience.
- Significant admin/secretarial experience
- Experience of working in a busy administrative environment
- Ability to work on own initiative
- Ability to prioritise workload
- PC skills and a working knowledge of Microsoft Office Software including Word, Excel, Outlook and Internet
- Understanding of the importance of maintaining patient confidentiality at all times
- Good verbal and written communication skills.
- Ability to communicate with staff, children / young people and their families in a polite and diplomatic manner.
- Ability to travel across the MFT footprint
Desirable criteria
- ECDL or equivalent.
- A qualification in Business Studies at NVQ, HND or equivalent.
- NHS / health related administration experience
- Experience of using PARIS/patient electronic record
- Experience of maintaining waiting lists
- An appreciation of the NHS, its infrastructure and partner healthcare organisations.
- Knowledge of Child and Adolescent Mental Health Service.
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 6d
Plenty of time to prepare a strong application.
Full advert · preview
Manchester University NHS Foundation Trust
SPoA Clinic coordinator
The closing date is 27 September 2026
Job summary
An exciting opportunity for an administer to work for the Single Point of Access (SPoA) Team within South Manchester Child and Adolescent Mental Health Service (CAMHS).
The South Manchester CAMHS, Single Point of Access Team (SPoA) is a triage and assessment service for children, young people and families who are seeking support with their mental health. It aims to simplify the referral process and access to mental health support for children, young people, families and their professional network. This service is for children, young people and families who are registered with a South Manchester GP or who are experiencing an urgent mental health need while in the South Manchester area.
We are looking for an experienced and well organised administrator, with strong IT skills, who is able to work both in a team and independently. Should also be able to prioritise own workload whilst working a challenging and demanding environment.
This role is full time Monday - Friday, 37.5 hours and is based at the Carol Kendrick Centre, Wythenshawe.
Main duties of the job
To provide a comprehensive, high quality and efficient administrative support service to the SPOA clinical team and patients as per duties detailed.
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