Head & Neck Support Medical Secretary
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Full-time
- Hours / week
- 37.5
- Posted
- 26/08/2026
- Closes
- 09/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This is a full-time, Band 3 Support Secretary role within the Head & Neck Secretariat team at The Princess Royal Hospital. The successful candidate will provide high-level secretarial support, managing complex clinical correspondence using audio transcription and sensitive medical terminology. The role involves organising and prioritising a varied workload in a fast-paced environment, communicating effectively with multidisciplinary teams, and upholding high standards of accuracy and confidentiality. The service will relocate to The Royal Shrewsbury Hospital in 2028.
Essential criteria
- 4 GCSE (C and above) or equivalent
- RSA Stage 3 typewriting, word processing or equivalent
Desirable criteria
- NVQ 3 Business Admin
- oUse of Microsoft packages
- oSecretarial procedures
- oKnowledge of software procedures
- oMedical terminology
- oNHS experience
- oMedical Secretarial
- oAudio typing
- oHigh standard of grammar and spelling
- oAble to prioritise
- Patient focused
- oTouch type
- 4 GCSE (C and above) or equivalent
- RSA Stage 3 typewriting, word processing or equivalent
- NVQ 3 Business Admin
- oUse of Microsoft packages
- oSecretarial procedures
- oKnowledge of software procedures
- oMedical terminology
- oNHS experience
- oMedical Secretarial
- oAudio typing
- oHigh standard of grammar and spelling
- oAble to prioritise
- Patient focused
- oTouch type
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 7d ago · Closes in 8d
Plenty of time to prepare a strong application.
Full advert · preview
Job summary
An exciting opportunity has arisen for a proactive and highly skilled full time, 37.50 hours a week, Band 3 Support Secretary to join our dedicated Head & Neck Secretariat team at The Princess Royal Hospital, Telford. This is a pivotal role within a supportive team of Medical Secretaries. Providing high-level secretarial support to the Head & Neck Centre, managing complex clinical correspondence using sensitive medical terminology via audio transcription. Organising and prioritising a varied workload in a fast-paced environment. Communicating effectively with multidisciplinary teams across all levels upholding the highest standards of accuracy, confidentiality, and professionalism.
Main duties of the job
- Using Microsoft Office application, produce clinical correspondences with audio transcription. To include communication to General Practitioners and other health professionals, clinical letters, notes, and discharge summaries.
- Respond to telephone calls from anxious and distressed patients, resolving problems, when possible, in a professional and competent manner.
- Ensure all queries from colleagues and external organisations are dealt with quickly and effectively in the department, producing file notes as necessary.
- To promote the implementation and adherence of agreed policies, procedures, and protocols. Ensure the smooth running of the office/team i
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