Health Centre Receptionist - Bransholme Health Centre
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Posted
- 16/09/2026
- Closes
- 24/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role involves providing front-of-house reception services to patients and visitors across multiple health centres. You will welcome individuals, manage reception duties including calls and bookings, and direct patients to appointments. The position requires maintaining accurate records using digital systems and providing flexible cover across different sites. It is crucial for creating a positive first impression and ensuring efficient service delivery.
Essential criteria
- Level 3 in Business Administration/Customer Service or equivalent level of knowledge and experience
Desirable criteria
- Word processing to OCR level 2 standard or ICDL
- Comprehensive knowledge of a range of administration procedures and practices.
- Knowledge of a range of software programmes including Microsoft Word, Excel, Outlook.
- Knowledge of SystmOne functions and other clinical reporting systems
- Knowledge of clinic/appointment programmes
- Knowledge of making every contact count (MECC)
- Previous experience of working in an office environment and carrying out general office/administration procedures
- Previous experience of patient appointment booking systems e.g sytstmOne
- Previous NHS experience or working with the public
- Level 3 in Business Administration/Customer Service or equivalent level of knowledge and experience
- Word processing to OCR level 2 standard or ICDL
- Comprehensive knowledge of a range of administration procedures and practices.
- Knowledge of a range of software programmes including Microsoft Word, Excel, Outlook.
- Knowledge of SystmOne functions and other clinical reporting systems
- Knowledge of clinic/appointment programmes
- Knowledge of making every contact count (MECC)
- Previous experience of working in an office environment and carrying out general office/administration procedures
- Previous experience of patient appointment booking systems e.g sytstmOne
- Previous NHS experience or working with the public
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 8d
Plenty of time to prepare a strong application.
Full advert · preview
City Health Care Partnership CIC
Health Centre Receptionist - Bransholme Health Centre
The closing date is 24 September 2026
Job summary
You'll support patients and visitors through front of house reception services, helping them access care smoothly and feel welcomed. You'll be part of the Care Coordination Customer Service Team, working across multiple health centre receptions. Your role is key to creating a positive first impression and keeping services running safely and efficiently. You'll work closely with clinical and admin teams to ensure patients are directed and supported with care. For informal enquiries please contact [contact details removed] on telephone number [phone number removed] If you require an alternative method of communication, please e-mail [email removed] for further information on this post.Previous applicants need not apply
Main duties of the job
What you'll do:
- Welcome patients and visitors in a friendly, professional way
- Manage a busy reception, including answering calls and booking enquiries
- Direct patients to appointments and support clinical teams
- Keep records accurate and up to date using digital systems
- Provide flexible cover across reception sites when needed
What we're looking for:
- Strong organisation skills with good attention to detail
- Clear communication and a calm, approachable manner
- Flexib
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