Access to Records Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 17/09/2026
- Closes
- 24/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
“Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires.”Quoted verbatim from the source advert
Role summary
The Access to Records Administrator will be a motivated individual with excellent communication, interpersonal, and organisational skills, dedicated to working as part of a friendly team. This role involves delivering the complete Access to Records Service in accordance with GDPR and the Health Records Act, handling requests from various entities like patients, coroners, and solicitors. You will ensure compliance with national legislation and local policies, managing requests efficiently and within set deadlines. The administrator will provide copies of health records, ensuring all checks are undertaken and applicants have appropriate authority and consent.
Essential criteria
- oMicrosoft Excel oWord oOutlook oElectronic document management systems oDatabase systems oScanning and digitisation
- Working Independently and Problem Solving
- oTaking ownership oPrioritising workload oDecision making oWorking without close supervision oEscalating issues appropriately
- Personal Attributes and Values
- oReliability oProfessionalism oMotivation oAdaptability oTeam working oSupportive behaviour oAlignment with MSE values (Excellent, Compassionate, Respectful)
- GDPR and Access to Records Knowledge
- oKnowledge of GDPR/Data Protection Act oAccess to Health Records Act knowledge oInformation Governance experience oExperience handling confidential information oUnderstanding of consent, authority, and lawful disclosure
- Administrative Experience and Organisation
- oManaging complex workloads oWorking to deadlines oCase management oAccurate record keeping oManaging requests from receipt to completion oExperience in administrative, health records, or legal settings
- Communication and Customer Service Skills
- oTelephone communication oWritten communication oDealing with difficult situations oManaging expectations oWorking with patients and stakeholders oCompassionate communication
- NHS Experience
- oNHS employment history oKnowledge of NHS systems oUnderstanding of patient records oMedical records experience oInformation governance within healthcare
- IT Skills
- oMicrosoft Excel oWord oOutlook oElectronic document management systems oDatabase systems oScanning and digitisation
- Working Independently and Problem Solving
- oTaking ownership oPrioritising workload oDecision making oWorking without close supervision oEscalating issues appropriately
- Personal Attributes and Values
- oReliability oProfessionalism oMotivation oAdaptability oTeam working oSupportive behaviour oAlignment with MSE values (Excellent, Compassionate, Respectful)
Desirable criteria
- oKnowledge of GDPR/Data Protection Act oAccess to Health Records Act knowledge oInformation Governance experience oExperience handling confidential information oUnderstanding of consent, authority, and lawful disclosure
- Administrative Experience and Organisation
- oManaging complex workloads oWorking to deadlines oCase management oAccurate record keeping oManaging requests from receipt to completion oExperience in administrative, health records, or legal settings
- Communication and Customer Service Skills
- oTelephone communication oWritten communication oDealing with difficult situations oManaging expectations oWorking with patients and stakeholders oCompassionate communication
- NHS Experience
- oNHS employment history oKnowledge of NHS systems oUnderstanding of patient records oMedical records experience oInformation governance within healthcare
- IT Skills
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £25,760 — matches the national scale.
Posted 1d ago · Closes in 7d
Plenty of time to prepare a strong application.
Full advert · preview
Mid and South Essex NHS Foundation Trust
Access to Records Administrator
The closing date is 24 September 2026
Job summary
We are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of our friendly team
The Access to Records team are responsible for delivering the complete Access to Records Service in accordance with the legal requirements as defined in the General Data Protection Regulations (2018) and the Health Records Act. Requests may be received from individual patients, Coroners, Courts, Review Panels, Solicitors, Police, Local Authorities and external organisations
You will deal with access to records requests ensuring compliance with national legislation and local policies, including managing requests in an efficient and appropriate manner and within set deadlines
Access to Records Administrators provide copies of health records to individual patients, Coroners, Courts, Review Panels, Solicitors, Police, Local Authorities, other NHS Providers and external organisations when appropriate and legal to do so
You will ensure that all relevant checks have been undertaken and that applicants have appropriate authority and consent to access records. All copies of records will be accurate, legible, complete and provided in the format that they were requested and you will be
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