Patient Safety Incident Management Administrator
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Full-time
- Posted
- 18/09/2026
- Closes
- 04/10/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This fixed-term role supports the Patient Safety Incident Management Team, providing comprehensive administrative and secretarial assistance. The post holder will manage databases, prepare case files for investigations and inquests, and handle sensitive information with confidentiality. They will also assist with statistical reporting and coordinate patient safety incident case conferences. The role requires an impartial, open-minded individual with strong administrative and analytical skills.
Essential criteria
- Good standard of education to GCSE or equivalent
- RSA II/III or equivalent from another recognised body
Desirable criteria
- NVQ 3 or equivalent experience
- Knowledge of a broad range of administrative procedures and software packages.
- Administrative experience within an office environment
- Awareness of information governance, data security and a clear understanding of confidentiality
- Able to converse in a positive manner with service users, carers/families and senior health professionals under emotional circumstances
- Able to plan, prioritise and organise a number of activities, including the ability to continually reprioritise to meet tight, conflicting deadlines
- Able to work effectively and accurately with minimal supervision, under pressure and meeting deadlines
- Work alone effectively or as part of a team
- Able to create records and filing systems as well as database management using an electronic system
- Able to collate, analyse, interpret and assess information and its implications
- Excellent interpersonal and communication skills, both written and oral based on the English language
- Literate in IT/Computer Skills
- Professional approach which instils confidence and credibility
- Ability to communicate effectively with all levels of staff across the Trust, as well as service users, external stakeholders/agencies
- Ensures that the organisational values We Care, We Learn and We Empower are demonstrated by self and others every day and that any matters of concern are addressed in a timely way, either directly; or raised with the relevant Line Manager; or through the relevant processes within the Trust as appropriate
- Credibility and enthusiasm for patient safety Values, diversity, inclusion and difference; operating with integrity and openness
- Fitness Analysis as appropriate
- Ability to travel across sites and across Trust boundaries to attend meetings, etc.
- Current driving licence.
- Education/Qualifications
- Good standard of education to GCSE or equivalent
- RSA II/III or equivalent from another recognised body
- NVQ 3 or equivalent experience
- Knowledge of a broad range of administrative procedures and software packages.
- Administrative experience within an office environment
- Awareness of information governance, data security and a clear understanding of confidentiality
- Able to converse in a positive manner with service users, carers/families and senior health professionals under emotional circumstances
- Able to plan, prioritise and organise a number of activities, including the ability to continually reprioritise to meet tight, conflicting deadlines
- Able to work effectively and accurately with minimal supervision, under pressure and meeting deadlines
- Work alone effectively or as part of a team
- Able to create records and filing systems as well as database management using an electronic system
- Able to collate, analyse, interpret and assess information and its implications
- Excellent interpersonal and communication skills, both written and oral based on the English language
- Literate in IT/Computer Skills
- Professional approach which instils confidence and credibility
- Ability to communicate effectively with all levels of staff across the Trust, as well as service users, external stakeholders/agencies
- Ensures that the organisational values We Care, We Learn and We Empower are demonstrated by self and others every day and that any matters of concern are addressed in a timely way, either directly; or raised with the relevant Line Manager; or through the relevant processes within the Trust as appropriate
- Credibility and enthusiasm for patient safety Values, diversity, inclusion and difference; operating with integrity and openness
- Fitness Analysis as appropriate
- Ability to travel across sites and across Trust boundaries to attend meetings, etc.
- Current driving licence.
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 0d ago · Closes in 17d
Plenty of time to prepare a strong application.
Full advert · preview
Essex Partnership University NHS Foundation Trust
Patient Safety Incident Management Administrator
The closing date is 04 October 2026
Job summary
Due to maternity leave, an opportunity has risen for a fixed term contract in the Patient Safety Incident Management Team
We are looking for someone who is impartial, open minded with, administrative and analytical skills and has the confidence to ask questions to gain a better understanding of an issue.
The post holder will have the capability and knowledge to support the administration of meetings and have the ability to master a new brief and deliver it with confidence, believing in your presentation ability. You will be passionate and willing to contribute to the culture of learning and safety in the organisation and ready to make a difference.
Main duties of the job
The post holder will provide comprehensive administration support to the Head of Patient Safety Incident Management using knowledge and experience of a full range of administrative procedures and software functions.
The post holder may, at times, come into contact with highly emotional and distressing situations and information. This must be dealt with in a confidential and appropriate manner, which may include liaison with service users and their families/carers, taking action where and when necessary.
The post holder will play a key role in t
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