Single Point of Access Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time, Flexible working
- Posted
- 21/08/2026
- Closes
- 06/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role involves being the first point of contact for referrals into community services, ensuring patients, GPs, and carers receive professional healthcare support. You will accurately process referrals, liaise with health professionals to coordinate action plans, and negotiate with various agencies for multi-disciplinary assessments. The position also includes maintaining patient records and providing administrative support.
Essential criteria
- *Educated to GCSE or O level or equivalent including Maths and English grade C or above
- *NVQ level 3 in Business and Administration or equivalent.
- *IT experience in the user of computer software packages (Microsoft office)
- *RSA III or equivalent audio typing
Desirable criteria
- *Prior training on systems used by HIOWH or other organisations
- *AMSPAR level 2 in Medical Terminology
- *IT qualification/training evidence
- *Working knowledge of clerical/office procedures
- *Good understanding of confidentiality and data protection
- *Ability to communicate with professionals and managers at all levels both verbally and written
- *Experience within the NHS or patient centred organisations
- *Ability to create and maintain databases
- *Educated to GCSE or O level or equivalent including Maths and English grade C or above
- *NVQ level 3 in Business and Administration or equivalent.
- *IT experience in the user of computer software packages (Microsoft office)
- *RSA III or equivalent audio typing
- *Prior training on systems used by HIOWH or other organisations
- *AMSPAR level 2 in Medical Terminology
- *IT qualification/training evidence
- *Working knowledge of clerical/office procedures
- *Good understanding of confidentiality and data protection
- *Ability to communicate with professionals and managers at all levels both verbally and written
- *Experience within the NHS or patient centred organisations
- *Ability to create and maintain databases
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 17d ago · Closes in 0d
Applications close soon — apply now if this is a fit.
Full advert · preview
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Single Point of Access Administrator
The closing date is 06 September 2026
Job summary
Our Single Point of Contact team based to Fort Southwick, Fareham, are an essential first point of contact for those referring into our community services across Fareham, Gosport and South East Hampshire. It is thanks to this team that our patients, GPs and carers, can access the professional healthcare support they can expect.
If you come to work with us, you will work with the team
- to cover the Single Point of Contact referral service, taking referrals from clinicians and patients requesting community services intervention and support to prevent hospital admission and for identified single service referrals as agreed
- to complete the necessary referral form accurately with appropriate checks to present to health professionals with full, up to date information prior to patient assessment
- to provide complex information and use knowledge gained to liaise with a variety of health professionals including GP's, to identify and co-ordinate the appropriate action plan for the patients
- to negotiate with multiple therapies/agencies and appropriate speed of response for completion of multi-disciplinary assessment of patient needs
**At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Appl
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