Bank Portering and Security Officer
At a glance
- Band
- Band 3
- Contract
- Bank
- Pattern
- Flexible working
- Posted
- 14/09/2026
- Closes
- 18/09/2026
Sponsorship verdict
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The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role involves being a member of the Portering and Security team, providing customer-focused service to patients, staff, and visitors at James Paget University Hospital. You will help maintain effective patient flow and ensure safety across the site. The position requires the ability to de-escalate violent situations and communicate effectively, contributing to patient care. This is a bank position with flexible shifts, including nights and weekends.
Essential criteria
- Good Literacy skills
Desirable criteria
- Health & Safety Training
- Restraint and Physical Intervention Training
- Knowledge and Experience
- Experience of working with the general public
- Experience of dealing with violent, aggressive or agitated behaviour
- Experience of working within an NHS environment
- Skills and Knowledge
- Ability to work as a team member and prioritise tasks
- Good communication skills - to be able to interact effectively with the public and colleagues
- Have appropriate skills to diffuse and de-escalate aggressive behaviour in patients and the public
- Education and Qualifications
- Good Literacy skills
- Health & Safety Training
- Restraint and Physical Intervention Training
- Knowledge and Experience
- Experience of working with the general public
- Experience of dealing with violent, aggressive or agitated behaviour
- Experience of working within an NHS environment
- Skills and Knowledge
- Ability to work as a team member and prioritise tasks
- Good communication skills - to be able to interact effectively with the public and colleagues
- Have appropriate skills to diffuse and de-escalate aggressive behaviour in patients and the public
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £24,071 – £25,674 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 4d
Plenty of time to prepare a strong application.
Full advert · preview
James Paget University Hospitals NHS Foundation Trust
Bank Portering and Security Officer
The closing date is 18 September 2026
Job summary
To be a member of the Portering and Security team providing a customer focused service to patients, staff and visitors to the James Paget University Hospital. Experience of similar roles is desirable but not essential. Those who are willing to go above and beyond in contributing towards a safe and secure environment and assisting in the treatment of patients should feel at home in this role.
Main duties of the job
An opportunity to join the Portering and Security Department as a Portering and Security Officer has arisen.
As a Portering and Security Officer at the James Paget University Hospital, amongst other duties, you will work as part of a team charged with maintaining effective patient flow, and ensuring patient and staff safety across the site.
Armed with the capacity to defuse potentially violent situations, the ability to communicate effectively, and a passion for playing your part in the provision of the very best patient care, you will play a key role in the operational effort of the hospital.
This is a bank position and shift times will include nights and weekend working. The department is looking for reliable, regularly available and keen individuals to boost and support our hard working team.
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