Support Medical Secretary - Pain Management
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Hours / week
- 18
- Posted
- 18/08/2026
- Closes
- 01/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role involves providing administrative and typing support within the Pain Management Department. The successful candidate will undertake accurate audio/copy typing of medical correspondence and handle general administration for Consultants and their teams. Key duties include dealing with patient enquiries, managing appointments, and performing general office tasks. A meticulous approach and excellent communication skills are essential for this permanent part-time position.
Essential criteria
- OCR/RSA II Typing or equivalent
- Medical Audio Typing/Transcription
- GCSE or equivalent Grade C or above in English Language
Desirable criteria
- AMSPAR Diploma
- ECDL (European Computer Driving Licence
- Knowledge & Training
- Knowledge of medical terminology
- Willing to undertake training to meet the requirements of the role in an ever-changing NHS
- Knowledge of hospital Patient Administration System(s)
- Proficient in the use of Microsoft Word
- Proficient in the use of Microsoft Office
- Previous experience as a Medical Secretary
- Evidence of researching position applied for
- Communication & Relationship Skills
- Ability to work as part of a team
- Effective oral and written communication skills
- Qualifications & Education
- OCR/RSA II Typing or equivalent
- Medical Audio Typing/Transcription
- GCSE or equivalent Grade C or above in English Language
- AMSPAR Diploma
- ECDL (European Computer Driving Licence
- Knowledge & Training
- Knowledge of medical terminology
- Willing to undertake training to meet the requirements of the role in an ever-changing NHS
- Knowledge of hospital Patient Administration System(s)
- Proficient in the use of Microsoft Word
- Proficient in the use of Microsoft Office
- Previous experience as a Medical Secretary
- Evidence of researching position applied for
- Communication & Relationship Skills
- Ability to work as part of a team
- Effective oral and written communication skills
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 12d ago · Closes in 3d
Applications close soon — apply now if this is a fit.
Full advert · preview
Job summary
SUPPORT MEDICAL SECRETARY - PAIN MANAGEMENT
PERMANENT PART TIME - 18 HOURS PER WEEK
We are looking for a highly motivated and enthusiastic Support Medical Secretary to provide administrative and typing duties within the Pain Management Department. You should have a meticulous approach to work and excellent communication skills to support our team of existing Medical Secretarial and administrative team.
Main duties of the job
To provide a support medical secretarial service within the Directorate. To undertake accurate audio/copy typing of medical correspondence and general administration for the Consultants and their teams. This will include highly sensitive and complex medical terminology with a need for confidentiality.
Dealing with enquiries from the patients/relatives, general practitioners and individual departments . Reassuring patients (carers/relatives if appropriate) waiting for appointments, test results and commencement of treatment. Assessing priorities, making and re-arranging appointments or passing messages on to the Medical Team for further attention.
General admin duties including photocopying, filing, bring forward system for investigation filing system, answering the telephone and other office duties, including the requisition and maintenance of adequate stationery stocks.
About us
At the Dudley Group our patients and staf
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