Medical Secretary - MVCC Oncology Admin
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 09/09/2026
- Closes
- 23/09/2026
Sponsorship verdict
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The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This Medical Secretary role at Mount Vernon Cancer Centre involves managing the administration for Consultant Oncologists and their teams. Responsibilities include coordinating patient treatments, maintaining medical records, handling patient queries via phone and email, and processing patient letters. The role requires managing priorities and deadlines in a fast-paced environment, providing administrative and secretarial support to consultants, and ensuring patient pathways align with Cancer Wait Times. The successful candidate will contribute to a developing cancer service.
Essential criteria
- 5 Grade A-C GCE or equivalent, including English & Maths
- Secretarial e.g. RSA II in typing
Desirable criteria
- AMSPAR
- Previous Experience
- Secretarial and administration work
- Previous experience of delivering high standard work in a fast-paced, high volume environment
- Experience of working both in a team and autonomously
- Experience of working with difficult customers and challenging situations
- Experience of working in a diverse environment, valuing equality for patients and staff
- Previous oncology experience
- Medical secretarial experience
- Patient contact [contact details removed] PAS system
- Previous experience in a Health or Care setting
- Ability to work on own initiative
- Good computer skills
- Excellent interpersonal skills with the ability to liaise effectively with a wide range of multi-disciplinary staff
- Ability to follow complex protocols and feed back to senior staff as appropriate
- Excellent written communication skills, with attention to accuracy and ability to proof read
- Excellent organisational and time management skills to meet deadlines
- Strong customer care skills, treating customers with dignity and respect
- Tact & Diplomacy skills to deal with sensitive issues discreetly
- Ability to work well in a busy environment, under pressure and to deadlines
- Flexible, team player
- Knowledge of workings of clinics / hospital procedures
- Knowledge of and commitment to continuously improving Services through an ability to sustain clear performance focus on achieving demanding goals
- Knowledge of office systems including Microsoft Office, Word, Outlook and Excel
- Knowledge of medical terminology
- Qualifications / Training
- 5 Grade A-C GCE or equivalent, including English & Maths
- Secretarial e.g. RSA II in typing
- AMSPAR
- Previous Experience
- Secretarial and administration work
- Previous experience of delivering high standard work in a fast-paced, high volume environment
- Experience of working both in a team and autonomously
- Experience of working with difficult customers and challenging situations
- Experience of working in a diverse environment, valuing equality for patients and staff
- Previous oncology experience
- Medical secretarial experience
- Patient contact [contact details removed] PAS system
- Previous experience in a Health or Care setting
- Ability to work on own initiative
- Good computer skills
- Excellent interpersonal skills with the ability to liaise effectively with a wide range of multi-disciplinary staff
- Ability to follow complex protocols and feed back to senior staff as appropriate
- Excellent written communication skills, with attention to accuracy and ability to proof read
- Excellent organisational and time management skills to meet deadlines
- Strong customer care skills, treating customers with dignity and respect
- Tact & Diplomacy skills to deal with sensitive issues discreetly
- Ability to work well in a busy environment, under pressure and to deadlines
- Flexible, team player
- Knowledge of workings of clinics / hospital procedures
- Knowledge of and commitment to continuously improving Services through an ability to sustain clear performance focus on achieving demanding goals
- Knowledge of office systems including Microsoft Office, Word, Outlook and Excel
- Knowledge of medical terminology
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
East and North Hertfordshire Teaching NHS Trust
Medical Secretary - MVCC Oncology Admin
The closing date is 23 September 2026
Job summary
We are recruiting for a Medical Secretary who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The key role of the Medical Secretary is to be responsible for the management of the administration of Consultant Oncologists, also in conjunction with other medical secretaries to assist in managing the work of other Consultant Oncologists and their teams.
You will need to co-ordinate and arrange treatment for the Cancer Centre's patients, and for ensuring the patients' medical records are properly maintained.
You will also be by dealing with patient queries over the phone and by email, processing and sending out patient letters, managing the patient pathway in line with Cancer Wait Times.
ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future.
We welcome applications from those who would relish the opportunity to be part of new and developing cancer service, building on the excellent reputation, research and patient experience the Cancer Centre already delivers.
At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment proces
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