Practice Administrator
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 11/09/2026
- Closes
- 18/09/2026
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Role summary
This is a rewarding administrative role supporting the Primary Healthcare team within West London Forensic Services. The Practice Administrator will provide comprehensive administrative, secretarial, and reception support to a multidisciplinary team including GPs, nurses, and other healthcare professionals. The role involves coordinating appointments, managing referrals, tracking patient pathways, and maintaining efficient booking systems. It requires excellent organisational skills and attention to detail in a varied and fast-paced environment.
Essential criteria
- Educated to GCSE level or higher (grade C or above).
- RSA, shorthand/typing
- NVQ in Administration level 2 or equivalent or significant relevant experience or NVQ level 3.
- oSignificant administrative experience, some at senior level.
- oGood working experience of diary management.
- oExperience of taking minutes, some at senior level.
- oGood experience of organising conferences, and various meetings some at senior level.
- oDemonstrated ability to sustain initiative and direction under difficult circumstances.
- oExperience of working within complex teams.
Desirable criteria
- oPrevious experience within an NHS, ideally within primary healthcare
- oExperience of working in a mental health setting.
- oExperience on Power point.
- oChoose & Book system
- oRio or EMIS (patient information systems)
- oExperience of working within a GP surgery
- oAbility to introduce and maintain a range of work procedures and practices - both routine and non-routine.
- oDemonstrated ability to work within and show understanding of equal opportunities.
- oGood working knowledge of databases
- oUnderstanding of health & safety issues.
- oUnderstanding of the Data Protection Act.
- Educated to GCSE level or higher (grade C or above).
- RSA, shorthand/typing
- NVQ in Administration level 2 or equivalent or significant relevant experience or NVQ level 3.
- oSignificant administrative experience, some at senior level.
- oGood working experience of diary management.
- oExperience of taking minutes, some at senior level.
- oGood experience of organising conferences, and various meetings some at senior level.
- oDemonstrated ability to sustain initiative and direction under difficult circumstances.
- oExperience of working within complex teams.
- oPrevious experience within an NHS, ideally within primary healthcare
- oExperience of working in a mental health setting.
- oExperience on Power point.
- oChoose & Book system
- oRio or EMIS (patient information systems)
- oExperience of working within a GP surgery
- oAbility to introduce and maintain a range of work procedures and practices - both routine and non-routine.
- oDemonstrated ability to work within and show understanding of equal opportunities.
- oGood working knowledge of databases
- oUnderstanding of health & safety issues.
- oUnderstanding of the Data Protection Act.
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £33,262 – £36,027 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 7d
Plenty of time to prepare a strong application.
Full advert · preview
West London NHS Trust
Practice Administrator
The closing date is 18 September 2026
Job summary
Looking for a rewarding administrative role where you can make a real difference?
West London Forensic Services is seeking an enthusiastic and highly organised Practice Administrator to join our dedicated Primary Healthcare team. This is an exciting opportunity to play a key role in supporting the delivery of high-quality physical healthcare services within our low and medium secure wards.
As the first point of contact for the service, you will provide comprehensive administrative, secretarial, and reception support to a multidisciplinary team, including GPs, nurses, dentists, chiropodists, and opticians. No two days are the same, making this an ideal role for someone who enjoys a varied and fast-paced working environment.
Main duties of the job
As a Practice Administrator within the Primary Healthcare Service, you will play a vital role in ensuring the smooth day-to-day delivery of healthcare services across West London Forensic Services. Working as part of a busy multidisciplinary team, you will coordinate appointments, manage referrals, track patient pathways, and provide comprehensive administrative and secretarial support to a range of healthcare professionals.
You will be responsible for maintaining efficient booking systems for clinics, liaising with
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