IT Business Relations Manager
At a glance
- Band
- Band 7
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 26/08/2026
- Closes
- 09/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role is for an IT Business Relations Manager within the Digital Services team at University Hospitals of North Midlands NHS Trust. You will act as a strategic interface between clinical care groups, corporate business units, and Digital Services. The position involves aligning digital priorities with organisational objectives, building strong stakeholder relationships, and championing technology-enabled change. You will ensure digital services deliver measurable benefits and support improved organisational performance while maintaining compliance with governance and regulatory requirements.
Essential criteria
- Relevant IT Degree or equivalent knowledge and experience working at degree level
Desirable criteria
- PRINCE2 qualification
- ITIL qualification
- Knowledge, Skills, Training and Experience
- 3 years post graduate in-depth practical experience in a specialist IT field
- Experience of Hospital administrative procedures and clinical and/or non-clinical systems (super user level or above)
- Experience of working in IT within an NHS organisation
- Experience of using and supporting with Windows applications
- Experience of implementation, maintenance and configuration of clinical and/or business software applications
- Clear understanding of relationships between hospital-based IT systems
- Good communication and experience in problem solving. Ability to communicate technical and non-technical Information at all levels
- Experience of IT project delivery
- Experience of training other staff and developed presentation skills
- Continuous professional development as evidenced by a personal portfolio
- Broad range of advanced IT skills including Microsoft Office applications
- Ability to express views and ideas concisely, both verbally and in writing
- Assertive. Ability to make decisions and own consequences
- Ability to meet deadlines, setting and establishing targets/priorities. Good time management and organisational skills
- Able to work alone and as a team member
- Experience of delivering ITIL practices
- Have a pleasant, open, friendly and honest disposition. Motivated and self-driven
- Flexible attitude to prioritisation of workload due to the dynamic nature of the service
- Ability to deal with a wide range of people including medical staff and service users external to the Trust
- Understand the strategic objectives of the Trust
- IT support role experience
- Experience of managing/supervising staff
- Experience in audit and research
- Ability to work flexibly to meet needs of the service
- Ability to travel as part of the role
- Contribute to any out of hours service requirements, as needed
- Relevant IT Degree or equivalent knowledge and experience working at degree level
- PRINCE2 qualification
- ITIL qualification
- Knowledge, Skills, Training and Experience
- 3 years post graduate in-depth practical experience in a specialist IT field
- Experience of Hospital administrative procedures and clinical and/or non-clinical systems (super user level or above)
- Experience of working in IT within an NHS organisation
- Experience of using and supporting with Windows applications
- Experience of implementation, maintenance and configuration of clinical and/or business software applications
- Clear understanding of relationships between hospital-based IT systems
- Good communication and experience in problem solving. Ability to communicate technical and non-technical Information at all levels
- Experience of IT project delivery
- Experience of training other staff and developed presentation skills
- Continuous professional development as evidenced by a personal portfolio
- Broad range of advanced IT skills including Microsoft Office applications
- Ability to express views and ideas concisely, both verbally and in writing
- Assertive. Ability to make decisions and own consequences
- Ability to meet deadlines, setting and establishing targets/priorities. Good time management and organisational skills
- Able to work alone and as a team member
- Experience of delivering ITIL practices
- Have a pleasant, open, friendly and honest disposition. Motivated and self-driven
- Flexible attitude to prioritisation of workload due to the dynamic nature of the service
- Ability to deal with a wide range of people including medical staff and service users external to the Trust
- Understand the strategic objectives of the Trust
- IT support role experience
- Experience of managing/supervising staff
- Experience in audit and research
- Ability to work flexibly to meet needs of the service
- Ability to travel as part of the role
- Contribute to any out of hours service requirements, as needed
Useful to know
Agenda for Change 2024/25 pays Band 7 at £46,148 – £52,809 a year, across England.
This advert: £49,387 – £56,515 — outside the standard scale; check for HCAS/London weighting.
Posted 4d ago · Closes in 11d
Plenty of time to prepare a strong application.
Full advert · preview
Job summary
This is an exciting opportunity to join the Digital Services team at University Hospitals of North Midlands NHS Trust as an IT Business Relations Manager. In this pivotal role, you will act as the strategic interface between clinical care groups, corporate business units and Digital Services, ensuring that digital priorities, investments and transformation initiatives are aligned with organisational objectives, operational needs and service user outcomes.
You will build and maintain strong relationships with stakeholders across the Trust, providing expert guidance on digital opportunities and challenges, championing the delivery of technology-enabled change, and ensuring that digital services, systems and programmes deliver measurable benefits. The role will support improved organisational performance while ensuring compliance with governance, information security, clinical safety and regulatory requirements.
Main duties of the job
Support the delivery of Care Groups/Business Units IT Systems to enable Integrated Business Plans and Trust strategy and lead of efficient communication with internal/external stakeholders throughout.
Ensure any new system/upgrades to Care Groups/Business Units systems affecting Trust Business are tested thoroughly and that robust contingency plans are in place for continuity of these IT systems, and that system functionality is
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