Band 3 Administration Assistant - Birmingham Healthy Minds
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 24/08/2026
- Closes
- 30/08/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
Role summary
This role is for an experienced, enthusiastic, and motivated administrator to join the Birmingham Healthy Minds team, a psychological therapies service. The successful candidate will provide effective, efficient, and confidential administrative support to the clinical team, working in a busy environment with accuracy and to tight deadlines. Key responsibilities include acting as the first point of contact for patients, servicing outpatient clinics, and undertaking general administrative duties.
Essential criteria
- GCSE Grade C or above in English and Mathematics or equivalent
- Experience of using Microsoft Office applications
Desirable criteria
- IAPTus/RIO or equivalent
- Experience of working in a mental health environment / NHS environment
- GCSE Grade C or above in English and Mathematics or equivalent
- Experience of using Microsoft Office applications
- IAPTus/RIO or equivalent
- Experience of working in a mental health environment / NHS environment
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 6d ago · Closes in 1d
Applications close soon — apply now if this is a fit.
Full advert · preview
Job summary
Birmingham Healthy Minds is a team of psychological therapists and practitioners working within and Talking Therapies setting across Birmingham. We are now seeking to appoint an experienced, enthusiastic, and motivated administrator to join the Birmingham Healthy Minds teams based in the North of the City.
You will provide an effective, efficient, and confidential administrative service to support the clinical team. There is a need to be able to work within a busy work environment with accuracy and to tight deadlines. You will work closely with a small admin team, yet need to have the ability to prioritise your workload and act on your own initiative is essential.
Applicants should have good communication & organisational skills, experience of using Microsoft Office with excellent typing speed and accuracy, it is a requirement to have Maths and English qualifications, so please ensure to add into your application form. Experience of using IAPTus and RIO would be an advantage.
Main duties of the job
- To undertake a range of administrative and clerical duties to support the work of Birmingham Healthy Minds..
- To act as first point of contact for patients and visitors to the Team including fielding calls and taking and disseminating messages.
- To service outpatient clinics utilising both Trust patient information and in-house systems.
- To undertake gen
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