Patient Pathway Coordinator - Child Development Service
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Part-time
- Posted
- 10/09/2026
- Closes
- 23/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role involves providing high-level administrative support to the Child Development Service Administration team at St. Michael's Community Hospital. The postholder will manage patient pathways, ensuring efficient scheduling and a positive patient experience. Key responsibilities include proactive management of referrals, tracking patient progress, and assisting with data quality and validation. This is an opportunity for individuals looking to pursue a career in NHS Operations.
Essential criteria
- Educated to GCSE Level 4/C or functional skills level 2 or equivalent in English and Maths.
- Qualification in business administration at minimum of Level 2 or equivalent experience.
Desirable criteria
- Qualifications in IT services.
- Previous experience working within an administrative role.
- Experience dealing with the public in a workplace setting.
- Knowledge of NHS service provision including the pathway of care
- Knowledge of spreadsheet and data set maintenance and audit.
- Knowledge of key NHS systems including Careflow, DictateIT, CIP, DA Languages, and Envoy Messaging.
- Knowledge of confidentiality and data protection principles.
- Knowledge of health and safety Equality and diversity
- Experience of using a full range of IT/Patient administration systems
- Prior experience of patient administration work in a healthcare setting.
- Previous experience working within an administrative role within an NHS setting.
- Skills & Aptitudes
- Ability to pay attention to detail.
- Ability to deal with difficult conversations and concerns.
- Able to work both autonomously and as part of a group setting.
- Able to demonstrate excellent communication skills.
- Able to meet changing and tight deadlines whilst delivering high quality results.
- Ability to adhere to provided instruction and processes.
- Good organisational skills.
- Ability to use MS Office package as required for the role.
- Enthusiastic and motivated.
- Good interpersonal skills.
- Professional approach to work.
- Accountability - Takes responsibility for own actions and promotes good team working.
- Openness - Shares information and good practice appropriately.
- Mutual respect - Treats others with courtesy and respect.
- Education & Professional Qualifications
- Educated to GCSE Level 4/C or functional skills level 2 or equivalent in English and Maths.
- Qualification in business administration at minimum of Level 2 or equivalent experience.
- Qualifications in IT services.
- Previous experience working within an administrative role.
- Experience dealing with the public in a workplace setting.
- Knowledge of NHS service provision including the pathway of care
- Knowledge of spreadsheet and data set maintenance and audit.
- Knowledge of key NHS systems including Careflow, DictateIT, CIP, DA Languages, and Envoy Messaging.
- Knowledge of confidentiality and data protection principles.
- Knowledge of health and safety Equality and diversity
- Experience of using a full range of IT/Patient administration systems
- Prior experience of patient administration work in a healthcare setting.
- Previous experience working within an administrative role within an NHS setting.
- Skills & Aptitudes
- Ability to pay attention to detail.
- Ability to deal with difficult conversations and concerns.
- Able to work both autonomously and as part of a group setting.
- Able to demonstrate excellent communication skills.
- Able to meet changing and tight deadlines whilst delivering high quality results.
- Ability to adhere to provided instruction and processes.
- Good organisational skills.
- Ability to use MS Office package as required for the role.
- Enthusiastic and motivated.
- Good interpersonal skills.
- Professional approach to work.
- Accountability - Takes responsibility for own actions and promotes good team working.
- Openness - Shares information and good practice appropriately.
- Mutual respect - Treats others with courtesy and respect.
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £33,262 – £36,027 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 13d
Plenty of time to prepare a strong application.
Full advert · preview
Royal Free London NHS Foundation Trust
Patient Pathway Coordinator - Child Development Service
The closing date is 23 September 2026
Job summary
We are seeking to appoint dynamic and enthusiastic candidates to the role ofPatient Pathway Coordinator, located at Cedar House, within our St. Michael's Community Hospital site within the Child Development Service Administration team.
There are 2x roles offered, with one being:
- 3x days per week: Monday, Thursday, & Friday (22.50 hours)
- 2x days per week: Thursday & Friday (15.00 hours)
The appointed candidates will provide a high-level administrative service to the team of nursing staff to ensure the best level of care can be provided to all patients and service users who come into contact with the team. Training will be provided as required, and this role is a perfect opportunity for candidates wishing to pursue a career in the NHS within Operations.
Please note:
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Main duties of the job
The postholder will join a high performing administration team maintaining all patient pathways within the Enfield Community Services - Child Development Service Administration team, working alongside our Consultant Community Paediatricians, Community Nursing team, Community Allied Health Professionals, and support staff from
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