Mental Capacity Act and Court of Protection Business Administrator
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time, Flexible working
- Posted
- 08/09/2026
- Closes
- 23/09/2026
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Role summary
This full-time Band 4 Business Support Administrator role provides administrative, coordination, and governance support to the Mental Capacity Act and Court of Protection (MCA and COP) Service. The role involves maintaining records, monitoring actions and deadlines, and supporting governance activities. You will manage the Legal Inbox, coordinate referrals, and act as a point of contact for various professionals and agencies. The position also supports Court of Protection applications, tracking deadlines and formatting legal documents. This hybrid role is based at Wonford House, Exeter, with opportunities for home working.
Essential criteria
- Previous experience of working within an administrative or secretarial team
- Experience of dealing with confidential and complex information
Desirable criteria
- Previous experience of working in a Healthcare or Social Care administrative setting
- Level 4 Diploma in Business Administration or equivalent qualification or experience..
- GCSE English or equivalent.
- Evidence of continuing professional and personal development.
- ICDL (International Computer Driving License), or equivalent experience.
- Advanced IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook / Advanced knowledge of a range of administrative procedures including diary management and arranging appointments / Experience or understanding of creating electronic records, electronic filing systems / Electronic data base management. / Ability to manage diverse workload whilst dealing with frequent interruptions /Ability to meet deadlines and to work under pressure /Exceptional organisational skills and ability to prioritise
- Knowledge of our business and how it supports patient care
- Previous experience of working within an administrative or secretarial team
- Experience of dealing with confidential and complex information
- Previous experience of working in a Healthcare or Social Care administrative setting
- Level 4 Diploma in Business Administration or equivalent qualification or experience..
- GCSE English or equivalent.
- Evidence of continuing professional and personal development.
- ICDL (International Computer Driving License), or equivalent experience.
- Advanced IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook / Advanced knowledge of a range of administrative procedures including diary management and arranging appointments / Experience or understanding of creating electronic records, electronic filing systems / Electronic data base management. / Ability to manage diverse workload whilst dealing with frequent interruptions /Ability to meet deadlines and to work under pressure /Exceptional organisational skills and ability to prioritise
- Knowledge of our business and how it supports patient care
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 0d ago · Closes in 16d
Plenty of time to prepare a strong application.
Full advert · preview
Devon Partnership NHS Trust
Mental Capacity Act and Court of Protection Business Administrator
The closing date is 23 September 2026
Job summary
We are seeking a full-time Band 4 Business Support Administrator to join our Mental Capacity Act and Court of Protection (MCA and COP) Service.
This hybrid role, based at Wonford House, Exeter with opportunities for home working, provides administrative, coordination and governance support to the MCA and COP Lead within the wider Mental Health Act Service.
You will support Court of Protection and Mental Capacity Act processes by maintaining records and filing systems, monitoring actions and deadlines, and supporting governance and audit activities. You will help manage the Legal Inbox, coordinate referrals and enquiries, and act as a point of contact for professionals, legal representatives and external agencies.
The role supports Court of Protection applications and proceedings, maintaining documentation, tracking deadlines, and formatting reports, statements and correspondence under instruction.
We are looking for a highly organised, proactive individual with excellent communication and administrative skills who can manage competing priorities, work independently and accurately. Experience in healthcare, social care, legal or governance services would be beneficial but is not essential. Full training will be provided on
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