Technical Services Supervisor
At a glance
- Band
- Band 7
- Contract
- Fixed-term
- Pattern
- Full-time
- Hours / week
- 37.5
- Posted
- 28/08/2026
- Closes
- 23/09/2026
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Role summary
This role is for a Technical Services Supervisor within the Single Corporate Service, supporting both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust. The post involves leading specialist technical IT operational services, ensuring system availability and integrity for end-users. Responsibilities include managing stakeholders, developing communication plans, and overseeing IT tasks and system implementations. The role requires hands-on technical experience and deputising for the Technical Services Manager.
Key responsibilities
- Responsible for engagement of clinical and non-clinical stakeholders across the organisation and wider health system, managing their potentially conflicting views and priorities.
- Development of communications plans, reflecting the information needs of all stakeholders.
- In the absence of the Technical Services Manager, ensure tasks are appropriately prioritised and scheduled, skills appropriately utilised, procedures documented and followed, adequate coverage for absence and Out-of-Hours support is in place, and consistent, up-to-date documentation is established and maintained.
- Working alone on IT systems and modifications to existing IT systems, or with partners, vendors or colleagues on more complex systems. Specifies user/system technical requirements, including the overall management of the system implementation and transition.
- Executes test plans, to verify correct operation of completed system implementations.
- Enables the software builds ready for loading onto the target hardware. Held within a standard configuration arrangement, conducts a series of tests and records the details of any failures.
Essential criteria
- Good knowledge of Data Protection and Information Security -Governance.
- Knowledge and understanding of Change Management processes and procedures.
- ITIL v3 Foundation
- Degree-level Qualification or equivalent in a Computing or analytical field
- Technical Accreditation in one or more of the following:
- Microsoft MCP/MCSA/MCSE
- Cisco CCNA
- CISSP Security Professional
- CEH Ethical Hacker
- Considerable Hands-on technical experience in the majority of the following:
- Microsoft Windows and BackOffice Servers (SQL Server, Exchange)
- App-V or alternate Application Virtualisation solution
- Citrix XenApp
- Cisco Switches and ASA and general networking
- SAN technologies (Block and File)
- AppSense
- VMware/Server Virtualisation
- Security Event Monitoring/Aggregation
- Event Monitoring solutions (Solarwinds Orion preferred)
Useful to know
Agenda for Change 2024/25 pays Band 7 at £46,148 – £52,809 a year, across England.
This advert: £49,387 – £56,515 — outside the standard scale; check for HCAS/London weighting.
Posted 4d ago · Closes in 23d
Plenty of time to prepare a strong application.
Full advert · preview
Job summary
NHS Band 7 Salary: £49,387 - £56,515 per
annum
Hours Per Week: Full time, 37.5 hrs
Contract Type: Temporary for 18 months
(Secondment considered)
As part of the Single Corporate Service, this role provides a service across both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust.
The intention for the existing primary work locations to remain unchanged as there is no desire to change base locations unnecessarily. However, as the single corporate service will be delivered across both organisations, individuals may be required to undertake business travel from time to time. The staff mobility local agreement will apply.
For our leaders managing staff across multi-site locations, they will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.
Main duties of the job
Key Responsibilities
- Responsible for engagement of clinical and non-clinical stakeholders across the organisation and wider health system, managing their potentially conflicting views and priorities.
- Development of communications plans, reflecting the information needs of all stakeholders.
- In the absence of the Technical Services Manager, ensure tasks are appropriately prioritised and scheduled, skills appropriately utilised, procedures documented and followed, adequate coverage for absence and Out-of-H
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