Customer Care Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 28/08/2026
- Closes
- 13/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
“This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.”Quoted verbatim from the source advert
Role summary
This role involves providing a highly professional and efficient administration service to the Tissue Services team, ensuring the smooth operation of the department. Key responsibilities include overseeing and organising the selection and dispatch of tissues to hospitals. The administrator will interact with both hospital staff and the public, requiring strong customer service and communication skills. The position also involves managing records, using office software, and understanding regulatory requirements for tissue products.
Essential criteria
- Minimum of five GCSE's (including Maths) at Grade 'C' or equivalent qualifications / experience.
- A level in English or NVQ level 3 in Customer Care / equivalent qualifications or equivalent experience.
- Competence in the use of a PC and mainframe computer packages.
- Word processing, spreadsheet and data management experience.
- Experience of working in a customer care environment with a focus on
- maintaining and developing customer relationships.
- Minimum of five GCSE's (including Maths) at Grade 'C' or equivalent qualifications / experience.
- A level in English or NVQ level 3 in Customer Care / equivalent qualifications or equivalent experience.
- Competence in the use of a PC and mainframe computer packages.
- Word processing, spreadsheet and data management experience.
- Experience of working in a customer care environment with a focus on
- maintaining and developing customer relationships.
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 6d ago · Closes in 11d
Plenty of time to prepare a strong application.
Full advert · preview
Job summary
This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work.
There are two positions available:
One permanent
One fixed term - 12 months
Your job would be to provide a highly professional and efficient administration service to the Tissue Services team, helping to make sure that the department runs smoothly. Its a very important role as you'd be overseeing and organising the selection and dispatch of tissues, on time, day in day out these are the products that hospitals nationally need to carry out their life-saving work.
As well as working with our customers (mostly hospital staff), you'd also deal with the public so its important that you have experience of working with people in a similar role and the customer-service skills that come with that.
Alongside confident communication skills, both in person and in writing, you'll need a good working knowledge of Word, PowerPoint and Excel and the organisational skills to keep accurate records. Good with figures and educated to at least NVQ level II (or equivalent), you'll call on your knowledge and all-round experience of office procedures and equipment to really make this role your own.
Main duties of the job
You will be working as part of the Customer Services team and will be responsible for ensure the efficient functioning of the
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