Complex Discharge Tracker
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 10/09/2026
- Closes
- 23/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
“This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn”Quoted verbatim from the source advert
Role summary
This is an exciting opportunity for a Band 3 Complex Discharge Tracker within the Home First (Discharge to Assess) team in East Staffordshire. The role involves scheduling and allocating care calls on the Complex Discharge Tracker System, working with Home First Locality Teams to ensure timely allocation of referrals within discharge to assess timescales. You will be responsible for validating and updating the system for each locality. The position requires an enthusiastic, passionate, and dynamic individual who is motivated, flexible, and an effective team player, with occasional face-to-face care/support for community patients.
Essential criteria
- GCSEs or equivalent Certificates/Qualifications in Administration
- Ability to effectively maintain, update and sustain systems
- Excellent communication skills
- Demonstrate a commitment to continuous professional development
Desirable criteria
- NVQ Level 3 in Care or equivalent qualification or experience.
- Significant experience of working in health / social care environment
- Experience of working within the constraints of legislation, regulation, policy and procedures
- Experience of delivering improvement to consistently achieve and exceed personal and team objectives
- Experience and ability to work collaboratively
- Experience of work planning & allocation, effective coordinator of allocated care calls to meet the service delivery
- Significant experience of supporting and enabling others to undertake day to day scheduled activities
- Ability to liaise with multi-disciplinary professionals
- Experience of Health and Social Care working
- Experience of working alongside primary care teams including the voluntary and third sector.
- Knowledge, Skills and Attributes
- Experience of working alongside primary care teams including the voluntary and third sector.
- Knowledge of the Care Act
- CQC fundamental standards and registered service requirements
- Effective problem solving skills (in order to be able to respond independently to unexpected situations)
- The ability to work as part of a multi-disciplinary team
- Effective interpersonal skills; listening, verbal and written communication skills with colleagues and across a diverse service user base
- Effective rostering skills in a fast paced, changing working environment
- Understand relevant policies, processes and procedures relevant to the role
- Have a good understanding of common Health Conditions and how they affect the delivery of care
- Personal Attributes
- Working across various locations and community settings and have the ability to travel within a geographical area to meet the requirements of the post.
- Flexibility with working hours to enable 7 day services
- GCSEs or equivalent Certificates/Qualifications in Administration
- Ability to effectively maintain, update and sustain systems
- Excellent communication skills
- Demonstrate a commitment to continuous professional development
- NVQ Level 3 in Care or equivalent qualification or experience.
- Significant experience of working in health / social care environment
- Experience of working within the constraints of legislation, regulation, policy and procedures
- Experience of delivering improvement to consistently achieve and exceed personal and team objectives
- Experience and ability to work collaboratively
- Experience of work planning & allocation, effective coordinator of allocated care calls to meet the service delivery
- Significant experience of supporting and enabling others to undertake day to day scheduled activities
- Ability to liaise with multi-disciplinary professionals
- Experience of Health and Social Care working
- Experience of working alongside primary care teams including the voluntary and third sector.
- Knowledge, Skills and Attributes
- Experience of working alongside primary care teams including the voluntary and third sector.
- Knowledge of the Care Act
- CQC fundamental standards and registered service requirements
- Effective problem solving skills (in order to be able to respond independently to unexpected situations)
- The ability to work as part of a multi-disciplinary team
- Effective interpersonal skills; listening, verbal and written communication skills with colleagues and across a diverse service user base
- Effective rostering skills in a fast paced, changing working environment
- Understand relevant policies, processes and procedures relevant to the role
- Have a good understanding of common Health Conditions and how they affect the delivery of care
- Personal Attributes
- Working across various locations and community settings and have the ability to travel within a geographical area to meet the requirements of the post.
- Flexibility with working hours to enable 7 day services
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 13d
Plenty of time to prepare a strong application.
Full advert · preview
Midlands Partnership NHS Foundation Trust
Complex Discharge Tracker
The closing date is 23 September 2026
Job summary
We are offering an exciting opportunity for a Band 3 Complex Discharge Tracker for the Home First (Discharge to Assess) in East StaffordshireThe Team is an integrated clinical and care and support service providing short term reablement intervention to enable people to maximise their independence and meet their health and social care needs.
You will be responsible for scheduling and allocating care calls on the Complex Discharge Tracker System and will be working in partnership with the Home First Locality Teams to ensure that all referrals are allocated care calls within the discharge to assess timescales andwill ensure that the Complex Discharge Tracker system is validated and updated within each locality teams.
We are looking for a team member who is enthusiastic, passionate and a dynamic individual. You will need to be motivated, flexible and an effective team player, in order to prioritise and implement effective negotiation and communication skills. There will be a requirement to deliver face to face care/support to our community patients on an adhoc basis. The post holder is expected to commute to the office bases across South Staffordshire, if required. Shift patterns are on a rotational basis over 7 days, working early and lates shifts ther
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