Ophthalmology Booking Clerk
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 22/09/2026
- Closes
- 27/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role is for an Ophthalmology Booking Clerk within the Division of Surgery, initially supporting the Ophthalmology Directorate. The post holder will provide administrative and clerical support, focusing on booking outpatient appointments and day case treatments. Key responsibilities include handling patient queries, making appointments using various systems, and monitoring to ensure access targets are met and capacity is well utilised. The role aims to support the management team and clinicians in delivering outstanding service and improving patient experience.
Key responsibilities
- Provide administrative and clerical support to the Ophthalmology service.
- Work closely with the wider Ophthalmology service on business management.
- Support the management team and clinicians to deliver outstanding service and organisational performance.
- Develop practical service planning delivery to support improvements in patient experience and care.
- Provide support to ensure access targets are met within the Ophthalmology service.
- Book outpatient appointments and day case treatments.
Essential criteria
- Education & Training
- Previous clerical experience or similar
- Able to follow instructions
- Good communication skills. Polite and professional telephone manner.
- Ability to establish good working relationships with managers, clinicians, clerical staff at all levels
- Ability to prioritise workload and achieve targets within given deadlines. Ability to work flexibly either as part of a team or using ones own initiative.
- Ability to work and problem solve under pressure whilst achieving targets
- Willingness to work under direction but also a self-starter
- Demonstrate a commitment to achieving high quality standards of work
- Flexible to the needs of the service and determined.
- Accurate/Methodical in all aspects of work
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £26,813 – £27,890 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 5d
Plenty of time to prepare a strong application.
Full advert · preview
Aneurin Bevan University Health Board
Ophthalmology Booking Clerk
The closing date is 27 September 2026
Job summary
The post sits within the Division of Surgery and will initially be allocated to the Ophthalmology Directorate. The post holder will later be allocated on a needs basis to support other directorates within the Division, according to operational priorities and service requirements.
We are looking for an organised, enthusiastic individual who is self-motivated and has strong team leadership skills. The post holder will play a key part in delivering our transformation plans for Ophthalmology Service.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
This role is a permanent role, it is primarily based in Ty Gwent, Cwmbran but could request to cover pan Gwent area.
Main duties of the job
The post sits within the Division of Surgery and will initially be allocated to the Ophthalmology Directorate. The post holder will later be allocated on a needs basis to support other directorates within the Division, according to operational priorities and service requirements.
The post holder will provide administrative and clerical support to the Ophthalmology service within the Surgical Division. The post holder is a key member of the team, working closely with the wider Ophthalmology service o
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