Care Home Liaison Team Secretary
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time, Flexible working
- Posted
- 27/08/2026
- Closes
- 10/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
“At the time of advertising, this role does not meet the minimum requirements (salary threshold or occupational requirements) set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, unfortunately we are unable to sponsor anyone on a visa for this role at this moment”Quoted verbatim from the source advert
Role summary
The Care Home Liaison Team is seeking a highly motivated Secretary to provide outstanding administrative support to its multidisciplinary team. This role involves handling telephone calls, minute taking, processing correspondence, and managing electronic records. The team provides a liaison service to over 70 care homes in Kirklees, supporting older adults with mental health needs. The position is office-based, Tuesday to Thursday, 9:00am to 5:00pm.
Essential criteria
- Must be appropriate to the role:
- NVQ level 3 or RSA III or OCR III (or equivalent level of qualification in related subject eg business admin, typing/word processing, customer services).
- Or, be able to demonstrate competency at level 3.
Desirable criteria
- Willingness to undertake further study/development.
- Special Knowledge & Skills
- Good written communication skills, with the ability to deal with and prepare routine written correspondence.
- Good verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages.
- In decision-making and prioritisation.
- Knowledge of Data Protection Act.
- Customer care skills.
- Good interpersonal skills.
- Diversity/Cultural understanding.
- Resilience to pressure and exposure to emotional, distressing situations.
- Non-judgemental, empathetic manner.
- Able to use observation skills to identify potential risks and act appropriately.
- Demonstrates Trust Values.
- Able to fulfil the requirements of the Trusts value based induction.
- Knowledge of information governance.
- Problem solving skills.
- Training
- Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
- Must be willing/able to undergo job development and training and maintain skills.
- Physical Attributes
- A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).
- Personal Attributes
- Ability to be flexible to meet the demands of the post.
- Responsive attitude and approach.
- Dress appropriately for the environment.
- Ability to travel around the Trust as appropriate to role.
- Recent Secretarial/administrative experience.
- Copy /audio typing if applicable to role.
- Note/minute taking.
- In using email, maintaining and updating paper and electronic diaries, arranging meetings.
- In using Microsoft Word and other Microsoft applications, e.g. Excel, Outlook , PowerPoint etc.
- In working as an effective team member with minimum supervision.
- In working in a busy environment with competing demands.
- Understanding of the need to maintain strict confidentiality.
- In using a degree of initiative.
- In organising and prioritising own tasks in order to meet deadlines.
- In working in a caring environment.
- In dealing with the public.
- Of NHS software programme.
- Leadership skills.
- Customer Care skills.
- Excellent IT skills.
- Must be appropriate to the role:
- NVQ level 3 or RSA III or OCR III (or equivalent level of qualification in related subject eg business admin, typing/word processing, customer services).
- Or, be able to demonstrate competency at level 3.
- Willingness to undertake further study/development.
- Special Knowledge & Skills
- Good written communication skills, with the ability to deal with and prepare routine written correspondence.
- Good verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages.
- In decision-making and prioritisation.
- Knowledge of Data Protection Act.
- Customer care skills.
- Good interpersonal skills.
- Diversity/Cultural understanding.
- Resilience to pressure and exposure to emotional, distressing situations.
- Non-judgemental, empathetic manner.
- Able to use observation skills to identify potential risks and act appropriately.
- Demonstrates Trust Values.
- Able to fulfil the requirements of the Trusts value based induction.
- Knowledge of information governance.
- Problem solving skills.
- Training
- Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
- Must be willing/able to undergo job development and training and maintain skills.
- Physical Attributes
- A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
- Able to fulfil O
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,475 — outside the standard scale; check for HCAS/London weighting.
Posted 11d ago · Closes in 4d
Plenty of time to prepare a strong application.
Full advert · preview
South West Yorkshire Partnership NHS Trust
Care Home Liaison Team Secretary
The closing date is 10 September 2026
Job summary
The Care Home Liaison Team is seeking a highly
motivated Secretary to provide outstanding administrative support to its
multidisciplinary team. If you are a hard-working individual who prides
yourself on excellent communication and administrative skills, then we would
like to hear from you.
Must be an experienced Secretary with an NVQ or RSA
Level 3 qualification, or who can demonstrate competency at Level 3. Experience
of using SystmOne an advantage.
The Care Home Liaison Team is a small but very busy
multidisciplinary team comprising of Community Psychiatric Nurses, an
Occupational Therapist, a Support Worker and a Consultant Psychiatrist,
providing a liaison service to more than 70 care homes across Kirklees. The
team is committed to delivering a high standard of care to older adults living
in care homes who have mental health needs.
Tuesday to Thursday, 9:00am to 5:00pm (office-based).
All employees of the Trust are strongly encouraged to have their up-to-date flu vaccination to protect staff and patients.
Main duties of the job
Duties will include:
Answering and directing incoming telephone calls,
taking messages, and handling queries effectively.
Minute Taking
Processing letters, Treatment Advice Notes and emails.
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