Receptionist/Single Point of Access
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 14/09/2026
- Closes
- 28/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role involves providing secretarial support within the Child and Adolescent Service, specifically for the CAMHS Multi-Disciplinary team. Key duties include processing referrals, typing, managing electronic diaries, arranging appointments, and undertaking reception duties. The post holder must maintain strict confidentiality and interact with patients, carers, and staff with courtesy and discretion. The ability to speak Welsh is essential for this post.
Key responsibilities
- Provide an efficient and flexible secretarial service to the CAMHS Multi-Disciplinary team.
- Process referrals, perform typing, and manage electronic diaries.
- Arrange appointments for patients.
- Undertake reception duties.
- Maintain strict confidentiality and deal with patients, carers, relatives, and medical staff with courtesy and discretion.
Essential criteria
- Good general education in Maths and English. NVQ level 2 or evidence of continuous ongoing learning. Typing RSA Stage III or equivalent qualification/experience.
- Significant secretarial experience, copy typing, ability to support and deliver to deadlines on a wide range of administration processes, minute taking experience
- Ability to prioritise workload. Competently, effectively and professionally communicates both verbally and in writing with a range of stakeholders. Excellent organisational skills, to function efficiently under pressure and to meet deadlines. Able to use word/excel/outlook competently and to manage electronic diaries effectively
- Approachable and professional in dealing with people and able to deal with difficult/emotional situations. Ability to work alone and as a member of the team. Flexible and adaptable to changing service demands team player, flexible approach to work
- Friendly and efficient telephone manner. Smart personal presentation. Develops own practice through reflection and learning. Reliable
- Welsh speaking (minimum of level 3)
Desirable criteria
- ECDL, NVQ Level 2 Business Admin, NVQ Level 2 Customer Services, Audio Typing qualification
- Experience of working within the NHS hospital environment, experience within busy office environment, audio typing
- Knowledge of PIMS/WPAS/ORACLE, knowledge of medical terminology
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £26,813 – £27,890 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Betsi Cadwaladr University Health Board
Receptionist/Single Point of Access
The closing date is 28 September 2026
Job summary
The ability to speak Welsh is essential for this post. - Minimum level 3
We are looking to recruit an enthusiastic, motivated person who will provide secretarial support within the Child and Adolescent Service within Children & Young People's Division based at Talarfon, Bangor.
The successful candidate will have a good standard of education, excellent communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have excellent keyboard skills and experience of Microsoft Office Package. The post holder will be expected to undertake a variety of duties within the role.
A good telephone manner essential. The post holder will be required to demonstrate a professional and sensitive manner and maintain confidentiality at all times.
Main duties of the job
The CAMHS Receptionist/Single Point of Access Administrator will provide an efficient and flexible secretarial service to the CAMHS Multi-Disciplinary team. This will include, processing referrals, typing, electronic diary management and arranging appointments.
The post-holder will also be expected to undertake reception duties. By the nature of the duties, the post-holder will be required to maintain s
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