IT Service Desk Technician
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 02/09/2026
- Closes
- 10/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role is for a 2nd line IT support technician within the IT Department, providing first and second line support for all IT aspects across multiple sites. The technician will handle helpdesk tickets, troubleshoot software and hardware issues, and install new equipment. It requires a flexible individual passionate about IT, capable of working individually and as part of a team, including participation in a 24-hour shift pattern after an initial period.
Essential criteria
- Formalised background or qualifications in Business/Computer Sciences
- Practical experience of working in a support Service Desk environment
- Trust Values and Behaviours
- A commitment to quality and safety
- A recognition of the importance of showing respect, dignity and compassion to patients and colleague
- A listening, learning and leading approach
- A commitment to work together to create the best outcomes
- Must demonstrate the Trust's values around both raising concerns at work, and how to treat others who raise concerns
- Excellent oral and written communication
- Computer Literate
- Qualifications/Experience
- Formalised background or qualifications in Business/Computer Sciences
- Practical experience of working in a support Service Desk environment
- Trust Values and Behaviours
- A commitment to quality and safety
- A recognition of the importance of showing respect, dignity and compassion to patients and colleague
- A listening, learning and leading approach
- A commitment to work together to create the best outcomes
- Must demonstrate the Trust's values around both raising concerns at work, and how to treat others who raise concerns
- Excellent oral and written communication
- Computer Literate
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 5d ago · Closes in 4d
Plenty of time to prepare a strong application.
Full advert · preview
Mid Cheshire Hospitals NHS Foundation Trust
IT Service Desk Technician
The closing date is 10 September 2026
Job summary
Due to the promotion of the current post holder, the IT Department at Mid Cheshire Hospitals is looking to recruit a 2nd line support technician, who will be able to make a significant contribution within a demanding support environment.
We are looking for a flexible individual and someone who is passionate about IT, and providing excellent levels of service to Trust staff.
This is a great opportunity to work within a fast paced and exciting environment that is continually changing on a monthly basis offering constant challenges and personal development.
The post holder will have the following attributes;-
- Excellent problem-solving & communication skills.
- A professional attitude when interacting with staff, customers, and suppliers, face-to-face and over the telephone.
- Exceptional organisational and time management skills, and able to prioritise your own workload.
- The ability and willingness to work occasional evenings and weekends as and when required.
- The ability to work individually but also to share knowledge with other members of the team and escalate issues within appropriate timeframes.
Main duties of the job
The provision of first and second line support functions in all aspects of IT within the Trust. Specifically
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