Team Administrator
At a glance
- Band
- Band 4
- Contract
- Fixed-term
- Pattern
- Full-time
- Posted
- 10/09/2026
- Closes
- 16/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
Role summary
This role is for a Band 4 Team Administrator within the QPP Westminster Mental Health Hub, a dynamic community service. The post holder will provide comprehensive administrative and secretarial support to a multi-disciplinary team, managing correspondence, data inputting, and general office duties. They will work without immediate supervision, ensuring efficient clinical activity and supporting other administrative staff. The role requires an enthusiastic and skilled individual to contribute to a busy service in central London.
Key responsibilities
- Prepare and distribute documents by copy and audio typing correspondence, dealing with patients and agencies professionally.
- Manage outgoing and incoming correspondence, ensuring timely distribution.
- Arrange and service meetings, including taking minutes when required.
- Ensure data quality on System One is maintained according to procedures.
- Provide data and IT support to clinicians and undertake data-related work for the Directorate.
- Be responsible for the day-to-day support of the office and participate in developing office practices and procedures.
Essential criteria
- English, GCSE or 'O' levels or other equivalent qualification
- RSA II or equivalent secretarial qualification
- Good command of written and spoken English
- Previous Experience
- Significant secretarial/administrative experience.
- Substantial experience of dealing with members of the public both face to face and on the phone.
Desirable criteria
- Experience of working in a health or related setting
- Experience of working within multidisciplinary teams.
- Skills and Knowledge
- Ability to use Microsoft Office and IT knowledge including use of databases and spreadsheets.
- Ability to communicate effectively, both verbally and in writing.
- Ability to work in a flexible and organised manner, to prioritise and work to deadlines.
- Demonstrate effective organisational ability over a wide range of tasks, eg. typing, filing, data inputting and ad hoc requests.
- Confidence to work on own initiative and to consult as needed
- An appreciation and respect for the needs of people with mental health problems and their families and an ability to deal with aggressive or distressed clients.
- Ability to maintain confidentiality appropriately and understand the issues involved.
- Ability to treat service users with respect and dignity at all times, adopting a culturally sensitive approach, which considers the needs of the whole person.
- Able to use other software packages such as Excel, PowerPoint
- Able to use e-mail.
- EDUCATION & QUALIFICATIONS
- English, GCSE or 'O' levels or other equivalent qualification
- RSA II or equivalent secretarial qualification
- Good command of written and spoken English
- Previous Experience
- Significant secretarial/administrative experience.
- Substantial experience of dealing with members of the public both face to face and on the phone.
- Experience of working in a health or related setting
- Experience of working within multidisciplinary teams.
- Skills and Knowledge
- Ability to use Microsoft Office and IT knowledge including use of databases and spreadsheets.
- Ability to communicate effectively, both verbally and in writing.
- Ability to work in a flexible and organised manner, to prioritise and work to deadlines.
- Demonstrate effective organisational ability over a wide range of tasks, eg. typing, filing, data inputting and ad hoc requests.
- Confidence to work on own initiative and to consult as needed
- An appreciation and respect for the needs of people with mental health problems and their families and an ability to deal with aggressive or distressed clients.
- Ability to maintain confidentiality appropriately and understand the issues involved.
- Ability to treat service users with respect and dignity at all times, adopting a culturally sensitive approach, which considers the needs of the whole person.
- Able to use other software packages such as Excel, PowerPoint
- Able to use e-mail.
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £34,186 – £37,389 — outside the standard scale; check for HCAS/London weighting.
Posted 0d ago · Closes in 7d
Plenty of time to prepare a strong application.
Full advert · preview
Central and North West London NHS Foundation Trust
Team Administrator
The closing date is 16 September 2026
Job summary
CNWL is looking to recruit a Band 4 Team administrator to join the QPP Westminster Mental Health Hub.
This is a dynamic and innovative Community service offering assessment, treatment, and care planning for individuals with mental health problems. It is a multi-disciplinary team.
The post holder will be responsible for providing a full range of administrative support to the team. This will range from managing general correspondence to data inputting of clinical activity on Trust database. The post-holder will be expected to work without immediate supervision to enable the team to carry out a range of clinical activity as quickly and effectively as is required.
The post holder will work closely with other administrative staff, sharing work where necessary and providing cover for break and leave purposes.
The North Westminster Mental Health Hub, is a busy and essential service working with a diverse population in central London and we are looking for someone who is enthusiastic and skilled to join us.
The post holder will be responsible for providing a full range of secretarial and administrative support to the team. This will range from typing of medical and general correspondence, to data inputting of clinical activity on Trust databases.
Mai
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